Question New Preloaded HP Laptop, Shift+F10 cmd Prompt MSFT Account Bypass Not Working

Spec_tech

Distinguished
Aug 29, 2013
17
3
18,515
Hi everyone. I just purchased an HP Laptop model 17-cn2083dx and am trying to set it up, but i'm coming across the infamous microsoft account login requirement.
I did some quick research and found out about using the Shift+F10 key combo to get the command prompt to input the OOBE BypassNRO command.

However, when i try to hit Shift+F10 on my laptops keyboard, the loading icon on the cursor just blinks real quick and nothing happens. I've also tried an external keyboard and that seems to result in the same thing.
The Windows Key+R still seems to work to bring up the Run window, but windows doesn't allow the command prompt to be brought up.
The only other resolution I can think of is to make a backup image just in case and then just reinstall Windows 11 on it to see if it helps. But that would get rid of the OEM image partition that i could use to restore the laptop later, and i'd prefer not to do that.

I didn't know whether to post this in the laptop support section or this section, because this seemed like a laptop model issue at first. But now it's sounding like a Windows related issue. Has anyone come across this before or know of anything to try to bypass the account requirement without the command prompt?
 
Press Fn+Shift+F10, since you have a secondary layer on your laptop keyboard, provided the laptop in question's keyboard looks like this;
71fDx34fF8L._AC_SL1500_.jpg

You can also try Alt+tab to see if the CMD window is going under the installer window.

As for your OOBE pointer, leaving this here just in case you might've gotten that wrong;
View: https://www.youtube.com/watch?v=_GuFH9KdHC0
 
So just for the heck of it, i grabbed a Windows 11 ISO from microsoft's website to reinstall windows. I put it on a flash drive with a tool called Yumi and booted it up. I made a backup image of the drive with Clonezilla just in case. The install went through ok, except for the fact that I couldn't use my trackpad cursor during the install at all, so i had to use the keyboard keys to navigate.

Once i booted up to the new install of windows, it actually allows the Shift+F10 key combo to work. BUT, it's still not allowing me to see my trackpad cursor.
Worst of all, once i bring up the command prompt, I can't even type up anything. I can't type in OOBE\BYPASSNRO to try to bypass the microsoft account login.
My guesses are that there's some sort of trackpad driver issue that the install image doesn't have and that the new windows install didn't get until it connects to the internet and updates. That, or microsoft really did try to lock this down and disabled typing if the command prompt is brought up. The keyboard worked for Shift+F10, but doesn't seem to work after with the command prompt

Maybe there's some other windows images i can try that may actually have the right drivers for my touchpad and keyboard, or where microsoft hasn't nerfed the install already?