Question New system slow

[Bipman]

Hi all.

I thought I knew most things about a PC but obviously not as my new PC (custom built by another company) seems very slow as in 50FPS in COD Cold War. The specs are :-

Processor (CPU)	Intel® Core™ i5 10-Core Processor i5-12600K (3.7GHz) 20MB Cache
Motherboard	GIGABYTE Z690 GAMING X DDR5 (LGA1700, USB 3.2, PCIe 5.0) - ARGB Ready
Memory (RAM)	32GB Corsair VENGEANCE DDR5 5200MHz (2 x 16GB)
Graphics Card	8GB NVIDIA GEFORCE RTX 3060 Ti - HDMI, DP, LHR
1st M.2 SSD Drive	1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
1st Storage Drive	4TB Samsung 870 QVO 2.5" SSD, SATA 6Gb/s (up to 560MB/sR | 530MB/sW)
Power Supply	CORSAIR 750W CX-M Series™ SEMI-MODULAR 80 PLUS® BRONZE
Processor Cooling	PCS FrostFlow 100 RGB V3 Series High Performance CPU Cooler
Thermal Paste	ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Extra Case Fans	2x 120mm Black Case Fan
Operating System	Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
I've updated the graphics drivers etc. and have used the Intel 'Extreme Tuning' which overclocks to 4.7GHZ. I've checked the temperatures and everything is OK there, in fact as far as I can see everything is as it should be. Before I give up and go back to my old PC, any ideas as to what it can be? I've looked around the web and cannot find an answer that helps.

 

[rgd1101]

cpu/gpu temp and usage during the game?
what resolution?

 

[Eximo]

Doublecheck that the XMP profile is enabled for the memory.

Yes, what resolution and settings? 4K or 3440x1440 would possibly struggle a little with a 3060Ti, particularly at higher settings.

Is Ray Tracing turned on? Is DLSS on or off?

You need to measure yourself against something that is the same, or close to it, to see if everything is working properly. Have you tried any standard benchmarks?

 

[Bipman]

Hi. XMP is enabled, resolution is 1280*1024. Ray tracing is off and DLSS is set to quality. CPU never gets above 60c and GPU 70c. Cinebench seems fine but 3Dmark seems a little off i.e. not how it should be. It also crashes on the ray tracing test and they can't tell me why.

 

[Eximo]

1280x1024 should be really easy to run, but again, double check ray tracing and upscaling settings. Have you tested any other games?

Not the highest end power supply ever, it could be part of the problem. I would not think so though.

Shipping is always a concern. Try removing and re-inserting the GPU from its slot and its power cables.

Fire up GPU-Z and see if the card is giving any throttle reasons. (PerfCap)

You can try underclocking the GPU memory and core a little to see if that helps it. A GPU experiencing errors over and over but not crashing is a possibility.

 

[Bipman]

I've re-inserted the card and re-installed the drivers. Gpu-z

https://www.dropbox.com/s/o8opxse1bgxvias/gpuz.gif?dl=0

No difference.

 

[drivinfast247]

Go to userbenchmark.com and run the test. Post your results here.

 

[Bipman]

Here you go :-

UserBenchmarks: Game 144%, Desk 107%, Work 142%
CPU: Intel Core i5-12600K - 109.9%
GPU: Nvidia RTX 3060-Ti - 131%
SSD: Samsung 970 Evo Plus NVMe PCIe M.2 1TB - 105.8%
SSD: Samsung 870 QVO 4TB - 41.5%
RAM: Corsair Vengeance LPX 5200 C40 2x16GB - 160.9%
MBD: Gigabyte GA-Z690 GAMING X

 

[Bipman]

If I have Chrome loaded it gets much lower results which is why I always game without Chrome being loaded

 

[Bob.B]

Here you go :-

UserBenchmarks: Game 144%, Desk 107%, Work 142%
CPU: Intel Core i5-12600K - 109.9%
GPU: Nvidia RTX 3060-Ti - 131%
SSD: Samsung 970 Evo Plus NVMe PCIe M.2 1TB - 105.8%
SSD: Samsung 870 QVO 4TB - 41.5%
RAM: Corsair Vengeance LPX 5200 C40 2x16GB - 160.9%
MBD: Gigabyte GA-Z690 GAMING X

Run ubm like this.

Reboot.
Wait a few mins.
Run ubm with the browser closed.
Post a LINK to the results page.

 

[Bipman]

Here is the link. Doesn't look good.

https://www.userbenchmark.com/UserRun/56468344

 

[Bob.B]

Here is the link. Doesn't look good.

https://www.userbenchmark.com/UserRun/56468344

With 5GB of ram being used at startup says you have a lot of stuff loading.

Make your startup group skinny and see if it has an affect on ubm.

 

[Bipman]

It made no difference. It's like theres some bottleneck I can't work out.

 

[Bob.B]

It made no difference. It's like theres some bottleneck I can't work out.

Post a screenshot from crystal disk info and crystal disk mark for the 970 evo.

 

[Bipman]

Here we go :-

https://www.dropbox.com/s/3crczrbdp2it5zn/Sam1.jpg?dl=0

sam2.jpg

Shared with Dropbox

www.dropbox.com

To be honest I'm thinking of wiping the machine and going back to win10 although it's a pain and there's no guarantee it will be any better.

 

[Bob.B]

Here we go :-

https://www.dropbox.com/s/3crczrbdp2it5zn/Sam1.jpg?dl=0

sam2.jpg

Shared with Dropbox

www.dropbox.com

To be honest I'm thinking of wiping the machine and going back to win10 although it's a pain and there's no guarantee it will be any better.

Something is going on those speeds are way too low.

Give w10 a shot see if the speed goes up.

Try different m.2 slots on the mobo.

Use cdm and see if the speed goes up.

 

[Bipman]

Will do thanks.

 

[Bipman]

Win 10 did the trick. I suspect a base install of Win11 would have done it but I'm staying on Win10 for the forseeable future.