I was very excited to receive my new AMD FX-8350 yesterday, a significant upgrade from my athlon II x 3 455. However, my excitement was short-lived as I opened the attractive tin box in which the processor came. Ordered from newegg, the plastic case that the actual processor came in was slightly opened, and the processor was sitting askew in the case. I took out my processor, and sure enough, the pins were bent on the side that was pushed against the plastic. How frustrating! I IMMEDIATELY called newegg and requested a RMA and returned the cpu that was sent damaged. After doing this, I decided to see others' experiences with newegg RMA. I read way too many horror stories of people receiving cpus with bent pins and having their RMA denied. Needless to say, I am scared because I have never had someone send me something broken and then say "Oh well, sucks for you." LUCKILY, I was so excited to receive my processor that I took pictures of the unboxing process (I know I am lame). I hope to send these pictures to newegg if they give me any grief. I also took pictures of me packaging the processor to send back to them in case they say it came with other physically damaged parts. Here are the pictures. I would like to know everyone's opinion, and if they think they will help ensure I get the processor I deserve!
Excited to unbox
http://i.imgur.com/xuFRf6R.jpg
CPU plastic protective case arrived slightly opened but not too much. Can't see it but the cpu isn't sitting secure in it.
http://i.imgur.com/UD1tYQ7.jpg
Took out the processor, it was bent.
http://i.imgur.com/Qc51cK3.jpg
http://i.imgur.com/cgxPYHq.jpg
http://i.imgur.com/nLEgNNF.jpg
http://i.imgur.com/AtoBZMG.jpg
Getting ready to repackage and send back to newegg
http://i.imgur.com/jJcxUA2.jpg
THIS IS WHAT THE PROCESSOR LOOKED LIKE EXACTLY BEFORE I SENT IT BACK TO NEWEGG. In case they try to dick me and say it was more damaged then it actually was.
http://i.imgur.com/6OlwgOQ.jpg
No damage to the top of cpu
http://i.imgur.com/KDQvquy.jpg
I actually closed the plastic case nice and snug, unlike how I received it!
http://i.imgur.com/DjPdnJS.jpg
http://i.imgur.com/8eQvfr5.jpg
I packed this up real nice!
http://i.imgur.com/LPE9EfW.jpg
http://i.imgur.com/cQFabKo.jpg
http://i.imgur.com/IDqTZ4c.jpg
Anyway that is all the evidence I have for my RMA. Do guys think it is good enough so I dont have to worry. As you can tell I am anal, paranoid, and EXTREMELY POOR! Let me know. Also, I would like to say I am deeply frustrated by this whole process.
I payed for 3 day shipping and now, even if the RMA is approved, I have to wait for the item to ship back, 2-5 days for them to inspect it to see if I am a dirty liar or not, and then a day to get my processor back. UNACCEPTABLE! Also, if they don't take my word for it and approve it I am going to have to fight them and send these pictures and all of that. I wish I was rich so I could be like whatever stuffhappens Ill buy another one, but I am not. Dont mean to vent but this is frustrating.
So give me your thoughts! Will newegg come through with little grief. Do I have a good case with these pictures? OR am I going to get screwed over and lose 200 bucks..
Thank you for your patience.
Excited to unbox
http://i.imgur.com/xuFRf6R.jpg
CPU plastic protective case arrived slightly opened but not too much. Can't see it but the cpu isn't sitting secure in it.
http://i.imgur.com/UD1tYQ7.jpg
Took out the processor, it was bent.
http://i.imgur.com/Qc51cK3.jpg
http://i.imgur.com/cgxPYHq.jpg
http://i.imgur.com/nLEgNNF.jpg
http://i.imgur.com/AtoBZMG.jpg
Getting ready to repackage and send back to newegg
http://i.imgur.com/jJcxUA2.jpg
THIS IS WHAT THE PROCESSOR LOOKED LIKE EXACTLY BEFORE I SENT IT BACK TO NEWEGG. In case they try to dick me and say it was more damaged then it actually was.
http://i.imgur.com/6OlwgOQ.jpg
No damage to the top of cpu
http://i.imgur.com/KDQvquy.jpg
I actually closed the plastic case nice and snug, unlike how I received it!
http://i.imgur.com/DjPdnJS.jpg
http://i.imgur.com/8eQvfr5.jpg
I packed this up real nice!
http://i.imgur.com/LPE9EfW.jpg
http://i.imgur.com/cQFabKo.jpg
http://i.imgur.com/IDqTZ4c.jpg
Anyway that is all the evidence I have for my RMA. Do guys think it is good enough so I dont have to worry. As you can tell I am anal, paranoid, and EXTREMELY POOR! Let me know. Also, I would like to say I am deeply frustrated by this whole process.
I payed for 3 day shipping and now, even if the RMA is approved, I have to wait for the item to ship back, 2-5 days for them to inspect it to see if I am a dirty liar or not, and then a day to get my processor back. UNACCEPTABLE! Also, if they don't take my word for it and approve it I am going to have to fight them and send these pictures and all of that. I wish I was rich so I could be like whatever stuffhappens Ill buy another one, but I am not. Dont mean to vent but this is frustrating.
So give me your thoughts! Will newegg come through with little grief. Do I have a good case with these pictures? OR am I going to get screwed over and lose 200 bucks..
Thank you for your patience.