Question No Audio coming from monitor after installing new graphics card

[Arrozconsalmon]

Upgraded my graphics card from 1060 to 2060, sound output coming from monitor was previously working before installing new graphics card. I have tried using DDU to uninstall and reinstall drivers checked that its not disabled in Nvidia control panel and windows driver settings. Also monitor shows up in devices in windows and can be selected it just plays no sound, have tried different HDMI cords and even using DVI still no luck, DDU was also used when I installed the new graphics card.

CPU: Ryzen 5 3600
Motherboard: ASROCK B450M Steel Legend
Ram: 16 GB DDR4
GPU: Nvidia Geforce 2060 RTX 6gb
Monitor: Samsung Odyssey G50A

 

[boju]

Try installing Geforce driver manually if you're using Nvidia app/Geforce Experience to install for you and make sure audio components is selected to be installed. Then make sure audio playback devices in Windows is set to monitor as default. I suspect it's either of these two.

 

[Arrozconsalmon]

Try installing Geforce driver manually if you're using Nvidia app/Geforce Experience to install for you and make sure audio components is selected to be installed. Then make sure audio playback devices in Windows is set to monitor as default. I suspect it's either of these two.

thanks for the quick reply I used DDU to uninstall the drivers and completed a manual install and made sure its set as default still no luck with sound. I wonder if it could be the newest drivers causing the issue maybe I should try installing a older driver?

 

[boju]

Yeah try.

Ddu is only really necessary if changing gpu brands, Amd > Nvidia and vice versa. Just the clean install from Nvidia is good enough.

 

[steveb1976]

there is a few possible solutions..
1. completely uninstall nvidia drivers (following the "DDU" method.
2, download nvidia display 1.4 driver (this can solve the sound driver issue),if it says already installed .. its not that ..
3. get a 3.5mm to 3.5mm jack lead. and run if from sound on back of pc. to the socket on the monitor. ..
but this should not be needed with HDMI cable being used.

.. if you plug the cables into onboard graphics(if you have that) do you get sound then> if so it could be your monitor needs its drivers updated (you would have to check monitors site for that). if it does not work.. then it might be an issue with your new graphics card..

the last option,, is pull you cpu out and reseat it.. this has been a cause for many people before. i had this same issue with my old R5 2600. a few years back. and the reseating sorted it,..