I hope this is in the right thread. If not I apologize.
Okay, so, I have a 4 year old laptop (new in 2017). Originally it started by not being able to boot to Windows. Missing or corrupted files: one time it would show "winload" the next it would show a kernel file as the cause. Tried recovery media through the list of options it gave me. It just restarts ans goes to the same screen. Boot options just gave me a screen flicker and then nothing happens, stays on that error screen.
So, I decided to try reflashing windows, nothing on there I cared about. (BTW, I am able to press F9 at loadup to get to boot drive options just not from the error menu). It detected my bootable drive fine, but when I loaded into it, it gave me the HP logo and then a static screen (seen in the picture). So, I thought maybe the bootable media drive had been corrupted or not installed correctly. Tried it again after formatting the drive and reinstalling the boot media, nothing. Tried using a bootable CD, and also another USB drive, nothing. So, I figured it may be a bad HDD that caused those files to corrupt in the first place, and I swapped it out with one I had that was in good working condition, and formatted. Now, I can get it to sort of work, but currently, I have been stuck on the HP logo for over 45 mins and the indicator on the flash drive I was using isn't active.
I'm suspecting a bad motherboard as well as the hard drive, as maybe one went bad and caused the other to go bad possibly, but I'm not quite sure.
Anyone have any ideas?
Model number 15-bw069nr serial number CND7288W98
EDIT: Well I was going to add an image of the static screen but I can't get it to load.
Okay, so, I have a 4 year old laptop (new in 2017). Originally it started by not being able to boot to Windows. Missing or corrupted files: one time it would show "winload" the next it would show a kernel file as the cause. Tried recovery media through the list of options it gave me. It just restarts ans goes to the same screen. Boot options just gave me a screen flicker and then nothing happens, stays on that error screen.
So, I decided to try reflashing windows, nothing on there I cared about. (BTW, I am able to press F9 at loadup to get to boot drive options just not from the error menu). It detected my bootable drive fine, but when I loaded into it, it gave me the HP logo and then a static screen (seen in the picture). So, I thought maybe the bootable media drive had been corrupted or not installed correctly. Tried it again after formatting the drive and reinstalling the boot media, nothing. Tried using a bootable CD, and also another USB drive, nothing. So, I figured it may be a bad HDD that caused those files to corrupt in the first place, and I swapped it out with one I had that was in good working condition, and formatted. Now, I can get it to sort of work, but currently, I have been stuck on the HP logo for over 45 mins and the indicator on the flash drive I was using isn't active.
I'm suspecting a bad motherboard as well as the hard drive, as maybe one went bad and caused the other to go bad possibly, but I'm not quite sure.
Anyone have any ideas?
Model number 15-bw069nr serial number CND7288W98
EDIT: Well I was going to add an image of the static screen but I can't get it to load.