No disks

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

I bought my new Inspiron 6000 under the Employee Purchase Program/student, teacher program. The only disks sent were for Office SBE. No OS disk, no recovery disk.............the told me that it's all on the system now..........a heck of a lot of good it will do if the computer crashes. The told me that they haven't sent them since August 2004, yet the one I purchased under my business got all the disks..........what's up?

--
Cyndi

 

[David]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Please use groups.google.com do a search in this group. This has been
discussed a MILLION times recently.
Dave

 

[keith]

Archived from groups: alt.sys.pc-clone.dell (More info?)

If you give them a call, they will send you one within a few days. I
actually had to do this today for a PC I was servicing.
"David" <davids1165@gmail.com> wrote in message
news:1119666926.903672.196890@o13g2000cwo.googlegroups.com...
> Please use groups.google.com do a search in this group. This has been
> discussed a MILLION times recently.
> Dave
>

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Cyndi wrote:
> I bought my new Inspiron 6000 under the Employee Purchase Program/student, teacher program. The only disks sent were for Office SBE. No OS disk, no recovery disk.............the told me that it's all on the system now..........a heck of a lot of good it will do if the computer crashes. The told me that they haven't sent them since August 2004, yet the one I purchased under my business got all the disks..........what's up?
>

Editing from
S.Lewis Jun 9, 10:29 pm
Newsgroups: alt.sys.pc-clone.dell

Assuming you have a burner.
should be under start/programs/dell accessories/create a restore CD, or
something very similar to that in the start menu....

Stew
http://groups-beta.google.com/group/alt.sys.pc-clone.dell/messages/1b93b16abf5e6e55,f6555fdd2ed14674,f5862657ac91fee4,0300bde77a401797,503d4a1fea39163d,69f699a4828fdbe2,1cdbb0c7cd8de630,5e84678eed7dc629,633a17b59858dc4a,13c79f8947119dd8?hl=en&thread_id=3bb8c50a242c278&mode=thread&noheader=1&q=start+menu+OS&_done=%2Fgroup%2Falt.sys.pc-clone.dell%2Fbrowse_frm%2Fthread%2F3bb8c50a242c278%2Ff5862657ac91fee4%3Fq%3Dstart+menu+OS%26rnum%3D1%26hl%3Den%26#doc_f6555fdd2ed14674

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Thanks, I just found out about this group today, so if it has been posted before, it's not showing up in the posts I have here.
--
Cyndi
"David" <davids1165@gmail.com> wrote in message news:1119666926.903672.196890@o13g2000cwo.googlegroups.com...
> Please use groups.google.com do a search in this group. This has been
> discussed a MILLION times recently.
> Dave
>

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

I called and after a lot of bullying, they said they could send 1 CD that has everything on it. Wouldn't say what, but this was it.

--
Cyndi
"Keith" <kman22@bellsouth.net> wrote in message news:Gt3ve.8868$xm1.8113@fe06.lga...
> If you give them a call, they will send you one within a few days. I
> actually had to do this today for a PC I was servicing.
> "David" <davids1165@gmail.com> wrote in message
> news:1119666926.903672.196890@o13g2000cwo.googlegroups.com...
> > Please use groups.google.com do a search in this group. This has been
> > discussed a MILLION times recently.
> > Dave
> >
>
>

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Cyndi,

Go to the Dell Forums web site and look around. You are not the only one who
didn't your disks. When I requested the Dell Media Experience 3.0, which was
installed on my computer but having trouble launching, the tech support sent
me a total of five wrong disks. Only the Dell Forum could solve the issue.
http://forums.us.dell.com/


"Cyndi" <noonehome@nowhere.com> wrote in message
news:c63ve.1910$N22.1294@newssvr21.news.prodigy.com...
I bought my new Inspiron 6000 under the Employee Purchase Program/student,
teacher program. The only disks sent were for Office SBE. No OS disk, no
recovery disk.............the told me that it's all on the system
now..........a heck of a lot of good it will do if the computer crashes.
The told me that they haven't sent them since August 2004, yet the one I
purchased under my business got all the disks..........what's up?

--
Cyndi

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Thanks, didn't know about this group.

--
Cyndi
"Dan Sgambelluri" <dsgambelluri@shaw.ca> wrote in message news:rs3ve.1793944$Xk.1506942@pd7tw3no...
> Cyndi wrote:
> > I bought my new Inspiron 6000 under the Employee Purchase Program/student, teacher program. The only disks sent were for Office SBE. No OS disk, no recovery disk.............the told me that it's all on the system now..........a heck of a lot of good it will do if the computer crashes. The told me that they haven't sent them since August 2004, yet the one I purchased under my business got all the disks..........what's up?
> >
>
> Editing from
> S.Lewis Jun 9, 10:29 pm
> Newsgroups: alt.sys.pc-clone.dell
>
> Assuming you have a burner.
> should be under start/programs/dell accessories/create a restore CD, or
> something very similar to that in the start menu....
>
> Stew
> http://groups-beta.google.com/group/alt.sys.pc-clone.dell/messages/1b93b16abf5e6e55,f6555fdd2ed14674,f5862657ac91fee4,0300bde77a401797,503d4a1fea39163d,69f699a4828fdbe2,1cdbb0c7cd8de630,5e84678eed7dc629,633a17b59858dc4a,13c79f8947119dd8?hl=en&thread_id=3bb8c50a242c278&mode=thread&noheader=1&q=start+menu+OS&_done=%2Fgroup%2Falt.sys.pc-clone.dell%2Fbrowse_frm%2Fthread%2F3bb8c50a242c278%2Ff5862657ac91fee4%3Fq%3Dstart+menu+OS%26rnum%3D1%26hl%3Den%26#doc_f6555fdd2ed14674

 

[Dan]

Archived from groups: alt.sys.pc-clone.dell (More info?)

On Sat, 25 Jun 2005 02:40:54 GMT, "Cyndi" <noonehome@nowhere.com>
wrote:

>I called and after a lot of bullying, they said they could send 1 CD that has everything on it. Wouldn't say what, but this was it.

I went to a call for a bad hard drive two weeks ago for a 4600c (one
of the mini-desktops). Swapped out the drive, inserted the XP CD,
nothing (press F1 to boot, F2 for setup utility). I called Dell
support, we tried removing and inserting cables, still nothing. I
asked for a new XP CD, the tech flatly refused to send me a new CD and
instead sent another hard drive.

Came out the next day, swapped out the good drive with the good drive,
tried to boot CD, nothing. Called Dell tech support, a different tech
went through inserting and removing CD drive cables, hard drive
cables, etc. Still nothing. Then we found & tried the diagnostic CD
and it booted, so it was a bad XP CD (no scratches, either...weird).
This tech finally sent them a new set of CDs for the machine.

Bottom line: service and competency changes from phone tech to phone
tech.

Dan

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

I have sent emails to Dell and to the rep that sold me the machine and have asked for a set of CD's. I want them in case, I don't want to have to call a tech to come out. last night when my son called for help, one of the techs asked him to insert the CD - LOL - had to tell him he got none and the tech was amazed.
--
Cyndi
"Dan" <jasdfosd@asjedfoi.com> wrote in message newsklrb19hvgu98fur0m3pgg37aau6c8sil9@4ax.com...
> On Sat, 25 Jun 2005 02:40:54 GMT, "Cyndi" <noonehome@nowhere.com>
> wrote:
>
> >I called and after a lot of bullying, they said they could send 1 CD that has everything on it. Wouldn't say what, but this was it.
>
> I went to a call for a bad hard drive two weeks ago for a 4600c (one
> of the mini-desktops). Swapped out the drive, inserted the XP CD,
> nothing (press F1 to boot, F2 for setup utility). I called Dell
> support, we tried removing and inserting cables, still nothing. I
> asked for a new XP CD, the tech flatly refused to send me a new CD and
> instead sent another hard drive.
>
> Came out the next day, swapped out the good drive with the good drive,
> tried to boot CD, nothing. Called Dell tech support, a different tech
> went through inserting and removing CD drive cables, hard drive
> cables, etc. Still nothing. Then we found & tried the diagnostic CD
> and it booted, so it was a bad XP CD (no scratches, either...weird).
> This tech finally sent them a new set of CDs for the machine.
>
> Bottom line: service and competency changes from phone tech to phone
> tech.
>
> Dan
>