So, I have a Samsung Galaxy J7 and the problem is that whenever I try to unlock the phone, the keyboard won't show up at all. Now this can be due to Samsung's Keyboard app crashing. I am not THAT tech illiterate and I just wanted to know that if there's any solution for this without going into recovery and all that. And if there isn't, I just want to access my internal storage and at least save all my data on the internal storage via the download mode and I would appreciate that if someone walked me through.