Jul 21, 2023
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Old: asrock b550 phantom gaming 4
New: MSI MAG B550 TOMAHAWK AM4 AMD
AMD Ryzen™ 5 4500 6-Core
nVIDIA GeForce RTX 3070
Silicon Power Value Gaming DDR4 RAM 16GB (2x8GB)
Apevia ATX-PR800W

This computer is brand new, I got all the parts 7 days ago from today and everything was working fine. I was in the middle of playing and the screen freezes and goes to diagnostics, I turned it off and when I tried to turn it back on it wouldn’t display or post. It’s not the graphics card we tested on a different pc and it’s not the motherboard because I returned the asrock and got the msi one. The MSI one displayed for a sec but we missed bios and turned it off only for vga led to turn on. Same problem I had on the first board. The first board which the initial crash happened on first lit up on VGA and after hours of trouble shooting it went to boot. We tried with one ram, reset the cmos, tried hdmi on the first board. We moved everything over to the new board and same problem VGA. Pretty bummed out, we’re gonna try to trouble shoot again tomorrow but it’s not the gpu or mobo, I doubt it’s the cpu because it’s brand new and worked fine. Maybe it’s the psu but everything lights up all the fans spin and rgbs light up.



Any help would be really appreciated.
 
Last edited by a moderator:
Jul 21, 2023
4
0
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Welcome to the forums, newcomer!

Apevia ATX-PR800W
I'd try and source a reliably built, reputable brand PSU and then power up the system.
I will tomorrow but everything was working fine for the first week. Played games and did school work in it for a week. Fans and RGBs still turns on so I have no clue.
 
Jul 21, 2023
4
0
10
Welcome to the forums, newcomer!

Apevia ATX-PR800W
I'd try and source a reliably built, reputable brand PSU and then power up the system.
We tested the power supply with a volt tester and it seemed fine. I still ordered a new psu and cpu that come in on Monday. We also tried to flash update the bios but my friend who I trust said it was already updated
 

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