I bought an HP laptop (Model #X7W84UA#ABA, on the back of the computer) back around 2014. It was not a touchscreen then (as far as I knew) and according to Windows it is definitely not a touchscreen now. According to HP, that model number (X7W84UA) is only a touchscreen laptop (15-AY014DX (TOUCH)). And that item description (15-ay014dx) is also on the back of my computer.
I want to know if I am locating the correct product. Did HP use the same product numbers for multiple laptops? And why isn't the non-touchscreen version listed or identified on the HP website? Does this make any sense to anyone?
I want to know if I am locating the correct product. Did HP use the same product numbers for multiple laptops? And why isn't the non-touchscreen version listed or identified on the HP website? Does this make any sense to anyone?