Not sure if my motherboard or CPU is broken. Page fault in non paged area

[e.eldridge04spam]

My PC kept getting Bsods of page fault in non paged area. I did Abit of research and found this could resalt in a ram fault or hardware issue. So I had a spare Mobo and CPU so I put the ram in there and booted it up and strangely it was fine no crashes blue screen s, it was perfect so all I could think now is it could the the ram slot on the Mobo which is broken or something else

CPU: AMD FX-8350
GPU: Nvidia GeForce GTX 1050 Ti
RAM: 16 GB Corsair Vengence
Motherboard: Asus M5A97 2.0
PSU: Corsair CX600 600w
Storage: 1 TB WD Blue
Case:

 

[smashjohn]

It could be that your RAM settings need some bios tweaking. Is you RAM kit on the QVL for your motherboard?

https://www.asus.com/us/supportonly/M5A97%20EVO%20R2.0/HelpDesk_QVL

 

[e.eldridge04spam]

I don't know much about the bios so I might need some more explanations, what is qvl?

 

[smashjohn]

I don't know much about the bios so I might need some more explanations, what is qvl?

The QVL is in the link I sent (Qualified Vendor List). This is the list of RAM modules that are tested to work with your motherboard. Other RAM modules may work, and some may require tweaking in the bios settings for voltage, timing, and bandwidth. You'll need to know your RAM kit's part number to check it against the list.

It it's on the list, you shouldn't be having these issues. If It's not on the list, then they probably just need some tuning. Running them at stock speeds or loosening timings usually resolves things. Can you find your RAM kit's part number? This would help us suggest specific tweaks that could resolve your issue.

 

[e.eldridge04spam]

CMZ8GX3M2A1600C9

is this the one?

 

[e.eldridge04spam]

I have 2 4gb sticks and 1 8gb stick do you need all numbers?

 

[smashjohn]

Use only the 2x4 or 1x8 for testing - Your problem may be that you can't run mixed-mode since the 2x4 are different than the 1x8.If you're stable with either config, then you need to look in your bios to see if you can run mixed mode or flex mode RAM.

I'm guessing your system is having problems balancing a Dual Channel kit with a Single Channel kit.

Yes, that was the right number for your 8GB Memory Part.. Do you have the 4GB part too?

 

[e.eldridge04spam]

That number was 1 of the 4gb sticks, at the moment I'm still using the old Mobo and CPU so I'll swap them out and cheak stuff tomorrow

 

[e.eldridge04spam]

So I checked all the ram and both the 4 gb sticks are the same number CMZ8GX3M2A1600C9 and the 8gb stick is CMZ8GX3M1A1600C10

What should I do now?

 

[Rogue Leader]

Remove the 8gb stick and see how stable the system is. You're running 2 very different ram kits and its likely they don't want to work together.

The 2 4gb sticks should be in slot A2 and B2 only.

 

[e.eldridge04spam]

Does that mean that I cannot use the 8gb stick?

 

[Rogue Leader]

Does that mean that I cannot use the 8gb stick?

If it works fine without the 8gb stick, then yes. The 8gb stick you should never have bought, it is incompatible with the other memory in your system.

 

[e.eldridge04spam]

I swapped it out and started to reinstall Windows before I got a blue screen in the middle of the installation, system_service_exeption

I don't know what to do

 

[smashjohn]

Keep the 8GB stick out of the equation.

Using the 2x4 sticks; try going into the bios and setting your RAM speeds manually:
667Mhz CAS 9-9-9-24-2T 1.5V

Also, make sure your RAM sticks are installed in the Blue sockets.

 

[Rogue Leader]

I swapped it out and started to reinstall Windows before I got a blue screen in the middle of the installation, system_service_exeption

I don't know what to do

Pull those 2 rams and put the singe 8gb DIMM into Slot A2. Try again

 

[e.eldridge04spam]

I swapped them out and I'm now running the 8gb stick and it's running fine, no Bsods or errors and windows installed perfectly thanks I'll get back to you if I get either an error or just keeping you up to date, thanks so much

 

[e.eldridge04spam]

And now my PC just froze completely can't move the mouse or anything, at this point I think I should just take it to a PC shop

 

[Rogue Leader]

You definitely have some sort of memory issue. I would lean towards your motherboard having an issue being that 2 different sets of ram have a problem.

Try the 8gb ram in slot A1 or B1

 

[e.eldridge04spam]

so far so good no errors no freezing no crashing and i am currently installing graphics drivers fingers crossed no errors appear

 

[Rogue Leader]

so far so good no errors no freezing no crashing and i am currently installing graphics drivers fingers crossed no errors appear

Ok, I think you have a bad ram channel in your motherboard. Either could be the slot, or somewhere in the power system, or the CPU itself (although that is unlikely). Assuming this stays stable.

 

[e.eldridge04spam]

ok, once again fingers crossed. do you think i should get it checked out at a pc shop tho just incase?

 

[Rogue Leader]

ok, once again fingers crossed. do you think i should get it checked out at a pc shop tho just incase?

Its your money but considering the issue and the testing we have done they are going to charge you to tell you the same thing, you need a new motherboard.

 

[e.eldridge04spam]

My PC now won't boot onto windows, it gets to a black screen with spinning dots wheel

 

[Rogue Leader]

My PC now won't boot onto windows, it gets to a black screen with spinning dots wheel

You are having a hardware failure, this is not unexpected.