Hello All,
I have a Dell Precision M4400 Business Laptop running "Microsoft Windows XP Professional x64 Edition Service Pack 2" on it. Some days ago -- it didn't boot up and said the following ----
"Windows could not start because the following file is missing or corrupt:
<Windows root>\system32\ntoskrnl.exe
Please reinstall a copy of the above file"
I then started following the methods to resolve this problem, as per my understanding from the Microsoft support site ---
http://www.tomshardware.com/forum/29653-63-windows-root-system32-ntoskrnl-missing-corrupt
None of the 4 methods worked for me --
Please see below the output on the DOS prompt for all those four attempts --
1)
the first method to edit the boot.ini file was impossible because the windows always went into DOS mode into C:windows> prompt. I don't know how to edit boot.ini file from there. All info on microsoft support site is to do something from inside the loaded OS.
2)
C:\WINDOWS> BOOTCFG /REBUILD
Scanning all disks for Windows installations,
Please wait, since this may take a while…
Error: Failed to successfully scan disks for Windows installations. This error maybe causes by a corrupt file system, which would prevent Bootcfg from successfully scanning. Use chkdsk to detect any disk errors.
3)
C:\WINDOWS> EXPAND D:\I386\NTKRNLMP.EX_ C:\WINDOWS\SYSTEM32\NTOSKRNL.EXE
Unable to create file ntoskrnl.exe
0 file(s) expanded.
4)
C:\WINDOWS> CHKDSK /R
Volume OS created 08/22/09 08:42p
The volume serial number is 9023-07c4
There is no disk in drive or the file system is not supported.
488215348 kilobytes total disk space.
3136362048 kilobytes are available.
4096 bytes in each allocation unit.
122053837 total allocatin units on disk.
79090512 allocation units available on disk.
So can any expert me suggest, how do I proceed from now on ?
Best Regards
Bala
I have a Dell Precision M4400 Business Laptop running "Microsoft Windows XP Professional x64 Edition Service Pack 2" on it. Some days ago -- it didn't boot up and said the following ----
"Windows could not start because the following file is missing or corrupt:
<Windows root>\system32\ntoskrnl.exe
Please reinstall a copy of the above file"
I then started following the methods to resolve this problem, as per my understanding from the Microsoft support site ---
http://www.tomshardware.com/forum/29653-63-windows-root-system32-ntoskrnl-missing-corrupt
None of the 4 methods worked for me --
Please see below the output on the DOS prompt for all those four attempts --
1)
the first method to edit the boot.ini file was impossible because the windows always went into DOS mode into C:windows> prompt. I don't know how to edit boot.ini file from there. All info on microsoft support site is to do something from inside the loaded OS.
2)
C:\WINDOWS> BOOTCFG /REBUILD
Scanning all disks for Windows installations,
Please wait, since this may take a while…
Error: Failed to successfully scan disks for Windows installations. This error maybe causes by a corrupt file system, which would prevent Bootcfg from successfully scanning. Use chkdsk to detect any disk errors.
3)
C:\WINDOWS> EXPAND D:\I386\NTKRNLMP.EX_ C:\WINDOWS\SYSTEM32\NTOSKRNL.EXE
Unable to create file ntoskrnl.exe
0 file(s) expanded.
4)
C:\WINDOWS> CHKDSK /R
Volume OS created 08/22/09 08:42p
The volume serial number is 9023-07c4
There is no disk in drive or the file system is not supported.
488215348 kilobytes total disk space.
3136362048 kilobytes are available.
4096 bytes in each allocation unit.
122053837 total allocatin units on disk.
79090512 allocation units available on disk.
So can any expert me suggest, how do I proceed from now on ?
Best Regards
Bala