I wrote this email to Nvidia today. Call me a sap for buying the 5950 Ultra and wasting $500.00, sure...I admit it, the money was burning a hole in my pocket and that card was talkin to me. However, as outlined in this letter...Nvidia has fallen short in a FAR more important category than losing a benchmark war with ATI over and over...
""To Whom it May Concern;
I have been a loyal Nvidia customer since the end of the Monster 3D days. I am at the point now where I may not only NOT purchase another Nvidia product but may in fact refer my customers to your competitor, ATI, as well.
Approximately 4 months ago I purchased a PNY video card with the Nvidia 5950 Ultra chip for the going rate of about $500.00. At the time I purchased this card there was no word of the the new GeForce 6800. I was careful to read everything from "Tom's Hardware" to your page here. After only a month I began to read that a new card, one actually able to compete with the best ATI card, was to be released in May of this year. First, I feel I was duped by Nvidia based on the fact that the 5950 Ultra was hyped as the premier card right up to that point and was demanding TOP dollar, even though it trailed behind the ATI in almost all categories and was widely criticized in the "tech media". Second, your loyal customers deserve better.
ATI has in place a program to compensate their customers that are caught in the awkward position that I have been caught. They will give almost full retail credit to customers who own for example: http://www.ati.com/buy/traderebate/tradeup.html Why is it that they treat their customers with respect and concern whereas Nvidia appears to be more the "take the money and run" company?
Out of the group of people I know, I am the only one left using Nvidia products. Can anyone at your company tell me why that should continue in light of what I have just told you?""
If anyone else is getting shafted here are the email address's for their corp officers, let em know.
ccowan@nvidia.com; bburke@nvidia.com; bdelrizzo@nvidia.com; lschaffzin@nvidia.com; ccole@nvidia.com;dperez@nvidia.com
""To Whom it May Concern;
I have been a loyal Nvidia customer since the end of the Monster 3D days. I am at the point now where I may not only NOT purchase another Nvidia product but may in fact refer my customers to your competitor, ATI, as well.
Approximately 4 months ago I purchased a PNY video card with the Nvidia 5950 Ultra chip for the going rate of about $500.00. At the time I purchased this card there was no word of the the new GeForce 6800. I was careful to read everything from "Tom's Hardware" to your page here. After only a month I began to read that a new card, one actually able to compete with the best ATI card, was to be released in May of this year. First, I feel I was duped by Nvidia based on the fact that the 5950 Ultra was hyped as the premier card right up to that point and was demanding TOP dollar, even though it trailed behind the ATI in almost all categories and was widely criticized in the "tech media". Second, your loyal customers deserve better.
ATI has in place a program to compensate their customers that are caught in the awkward position that I have been caught. They will give almost full retail credit to customers who own for example: http://www.ati.com/buy/traderebate/tradeup.html Why is it that they treat their customers with respect and concern whereas Nvidia appears to be more the "take the money and run" company?
Out of the group of people I know, I am the only one left using Nvidia products. Can anyone at your company tell me why that should continue in light of what I have just told you?""
If anyone else is getting shafted here are the email address's for their corp officers, let em know.
ccowan@nvidia.com; bburke@nvidia.com; bdelrizzo@nvidia.com; lschaffzin@nvidia.com; ccole@nvidia.com;dperez@nvidia.com