Nvidia's GPU Material Defect Cost $475.9 Million

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zampolit

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My Asus Laptop G2S had to be returned because my 8600M's solder became lose. I noticed at strange times, or strange angles of the screen it would get a green, red, or blue hue...and sometimes have red square artifacts all over the screen.

But, Asus took the laptop back not problem and gave me a M71V replacement. :)
 

mavroxur

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[citation][nom]pbrigido[/nom]Let's hope they learn from their mistakes and move on.[/citation]


Agreed. After paying that kind of money, I hope it doesn't happen again.
 
the 7 series chips suffered the same issue and even chipsets suffer the same issues and they were never listed anywhere - desktops with nvidia chipset based boards even suffer the same issues (i know this because i can reflow chips, and that solves the same issues with products other then the 8400/8600)

hell my old 6600GT AGP had the same issue and reflowing brought it back to life, along with an old 8800GT

atleast with ATi cards i know theres no point reflowing because it never fixes there cards - kinda guess its from other faults when there cards fail.

Good one nvidia

Also kinda wonder how long these new GTX480 cards will last - had a tri-sli rig at my shop doing 110ºc under load which managed to raise the room temps 4ºc atleast within an hour (room temp is always 22 thanks to aircon - hate to see how they run in summer here in Australia when outside its 35º+) - already cooked a card from a burn in test.
 

bourgeoisdude

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[citation][nom]jojesa[/nom]I don't know what are they doing with the money, since laptop companies (Dell) are still lying to their costumers when system die because of a bad GPU.[/citation]

Still lying to their customers? Please don't make blanket statements like that without examples. Also, not every video issue is caused by the GPU. I found out that the NVIDIA chipset in my associate's Dell Precision laptop was not to blame for the video problems. Dell replaced that first because they figured the recall may have affected that model (they didn't consult their L2 tech first) only to find out the issue was a bad cable connecting the LCD to the chipset.

When I worked for Dell a few years back, I remember a couple of times that the previous tech replaced the customer's Maxtor hard drive for their GX270's because "that was the problem all the other GX270's had" , only to find out that didn't fix the issue. Under the warranty contract most companies have with Dell (as well as consumer contracts), it's still important to do basic troubleshooting even for a recall or "known" issue, or at least verify the symptoms match the problem.
 
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I don't think these things will let up until warranties expire. I guess Nvidia is figuring that will be soon. How sad that a more widespread recall was not done on this problem.
 
GeFail is the best way to describe it while Grillforce does the job for most. A stocked clocked GTX480 wouldn't last long in my climate and this summer has been the hottest in a long time thanks to extra solar activity. 30-35c is common while in the city near paved areas its hot enough to fry eggs. You know its bad when one walks out of a aircon building and can feel the heat through my boots right away. The worst heat index value that we have had thus far this summer was a scorching 47c and that was only three weeks ago! Todays forecast is 39c :s
 
The whole company is not doing too well if you ask me. It's sad because in the days of Voodoo and 3DFX I owned I owned a TNT then the "GeForce 256" and it only got better from there. But somewhere along the line the train derailed they hired some greedy a-hole that said we can charge insane prices and people will still buy our video cards. Sorry nVidia I jumped ship after my GeForce 6600 GT the ATi cards I was looking at were cheaper and had better performance. For the most part this statement is still true today. nVidia you need to fix your pricing and you need to bring the power requirements and heat levels down if you want to stay in the game.
 

yannigr

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Now that most warranties expired Nvidia is finally admitting the problem. I wonder how many customers saw there hardware going into the trash can because at that time, "two years ago or a year ago", Nvidia didn't have "much more understanding and more data".
 

tu_illegalamigo

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I`ve always been a pretty solid ATI customer, since about the old 9 series. Hopefully Nvidia will make some profit this quarter and keep competition with ATI high. Glad I was not a victim, I feel for the people that got screwed.
 

Acert93

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[citation][nom]jojesa[/nom]I don't know what are they doing with the money, since laptop companies (Dell) are still lying to their costumers when system die because of a bad GPU.[/citation]
Yeah, they didn't learn. They, and their vendors, did a tip toe dance around the issue. They did a measly 12 month extension on warranties and replaced units with the SAME defective chips. I know, my barely 2 year old Dell is has been DEAD for months and Dell/NV smile and say, "Out of warranty" even though Dell admits it is the GPU issue.
 

lamorpa

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[citation][nom]pbrigido[/nom]Let's hope they learn from their mistakes and move on.[/citation]
A rolling stone gather no moss.
Never put off till tomorrow what you can do today.
Easy does it.
First things first.
One day at time.
This too shall pass.
...
 

maxpayne94

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Nvidia should learn from their mistakes. I mean laptop owners suing them for faulty chips.Too bad, its hard for nvidia. I recently buyed ATi card because Nvidia card wasnt giving the performance that it used to give.
 

cinergy

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Is this the so called "bad bump" problem? Charlie talked about it long time ago but not many took it seriously and there was practically no press coverage.
 

beans4you

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lots of haters here lol I'm still rocking a geforce4 420 go! in my old laptop. thing can play WOW haha.. but on the serious side, NO NO my gtx480 will NOT die, it cant.. :s I just went through a 35 degree summer as well! but air conditioning is in play also.. and YES IT DOES GET HOT IN CANADA. besides the point sucks for you guys with the problematic chips.. sometimes you cant half ass a product and nvidia learned the hard way. Congrats, maybe they'll actually make some good quality chips from now on!.. ps. gtx 480 runs 35 to 70 degrees C with the air conditioning off. it went to 110 C with a freeze in cod6.. hacker ****'s and thats where it froze, i dont know about 3 way sli but 110 C sounds a little crazy.
 

cookoy

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And add to that all the bad publicity, and consequently lost potential revenues, nvidea suffered as a result of these material defects. I for one stayed away from all nvidia powered laptops during that time just to be on the safe side.
 
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