[citation][nom]Acert93[/nom]Yeah, they didn't learn. They, and their vendors, did a tip toe dance around the issue. They did a measly 12 month extension on warranties and replaced units with the SAME defective chips. I know, my barely 2 year old Dell is has been DEAD for months and Dell/NV smile and say, "Out of warranty" even though Dell admits it is the GPU issue.[/citation]
Granted at the time there was not much else for them to do, replace it with one of the chips they have? One they order from Nvidia that might or might NOT have the same problem?
If the video chip is on the motherboard, not really anything else they can replace it with. Separate video card? Again, is the new chip one of the still bad chips or not?
And few companies are going to upgrade a customer from one laptop to another for problems like this. That is immensely expensive. I dislike Dell and several other big box companies for other issues, but this one was not as easy for them to fix, very expensive, and was Nvidia's bad. I doubt Nvidia would pay HP or Dell for a brand new laptop with an ATI chipset.
Granted at the time there was not much else for them to do, replace it with one of the chips they have? One they order from Nvidia that might or might NOT have the same problem?
If the video chip is on the motherboard, not really anything else they can replace it with. Separate video card? Again, is the new chip one of the still bad chips or not?
And few companies are going to upgrade a customer from one laptop to another for problems like this. That is immensely expensive. I dislike Dell and several other big box companies for other issues, but this one was not as easy for them to fix, very expensive, and was Nvidia's bad. I doubt Nvidia would pay HP or Dell for a brand new laptop with an ATI chipset.