Question NVMe Samsung 970 EVO Plus suddenly disappeared from windows and bios

[themadlieut]

hi, after turning the pc on today i had a bsod 2 minutes in, after the integrity checks pc rebooted and loaded the secondary SO that is on another disk, so i rebooted and checked bios to set back again to the NVMe (wich is the one with windows 10 on it) but it doesn't show up at all

it's a new drive with around 3 weeks of life, everything was fine up until today, no new programs or big updates made (afaik)

mobo is a Gigabye GA-H270-HD3

 

[Lutfij]

Can you repair the OS drive using a bootable USB installer?

What BIOS version are you on for your motherboard? If you're able to get into the OS, try and install the NVMe driver for your SSD;

Samsung 970 EVO Plus PCIe 3.0 SSD | Samsung Semiconductor Global

Samsung 970 EVO Plus maximizes the potential of NVMe™ bandwidth for unbeatable computing. In capacities up to 2TB, with reliability of up to 1,200 TBW.

semiconductor.samsung.com

If you scroll down, you'll see it. Install the driver in an elevated command, i.e, Right click installer>Run as Administrator.

 

[themadlieut]

Can you repair the OS drive using a bootable USB installer?

What BIOS version are you on for your motherboard? If you're able to get into the OS, try and install the NVMe driver for your SSD;

Samsung 970 EVO Plus PCIe 3.0 SSD | Samsung Semiconductor Global

Samsung 970 EVO Plus maximizes the potential of NVMe™ bandwidth for unbeatable computing. In capacities up to 2TB, with reliability of up to 1,200 TBW.

semiconductor.samsung.com

If you scroll down, you'll see it. Install the driver in an elevated command, i.e, Right click installer>Run as Administrator.

i tried with the bootable usb but can't repair, also tried to "install" windows just to check if it would appear in the disk list but still nothing

disk doesn't show up in bios, samsung magician and not even on the other system booted from other sata ssd

i already had the nvme driver installed on the sata ssd, while trying to reinstall it tells me no nvme detected

i also tried if it shows up in crystaldiskinfo but nothing there too

 

[SyCoREAPER]

Guess that leaves testing on another system or with an external enclosure to rule out a dead drive.

 

[themadlieut]

Guess that leaves testing on another system or with an external enclosure to rule out a dead drive.

wich is something i can't do right now, i'd also like avoid opening the case unless it's the last option, when i installed the nvme i spent 3 hours trying to make the gpu working again, i'm not ruling out the mobo is indeed the culprit for everything...but since i don't really like the idea of wasting money for such an old socket i'd rather try anything else first

 

[SyCoREAPER]

wich is something i can't do right now, i'd also like avoid opening the case unless it's the last option, when i installed the nvme i spent 3 hours trying to make the gpu working again, i'm not ruling out the mobo is indeed the culprit for everything...but since i don't really like the idea of wasting money for such an old socket i'd rather try anything else first

You've done all the steps you can at a software level. You can do above or accept the drive is gone.

Either the drive is dead or the m2 slot is dead.

That's where you are at right now.

 

[themadlieut]

You've done all the steps you can at a software level. You can do above or accept the drive is gone.

That's where you are at right now.

since it's still on warranty and i've used it only for 3 weeks it wouldn't be a huge deal if it's that tbh, but since it's saturday i won't get a new replacement until next week anyway, might as well try whatever i can until then

 

[themadlieut]

update:

today at start up it checked the integrity check telling me that there was a problem on a drive (yesterday it turned off normally) this drive didn't have a letter assigned but "?", at some point it found an error, tried to delete a file, and after about 10 minutes it was still there and pc wasn't doing anything so I rebooted, checked from bios if it saw it (it didn't) and then loaded windows normally

it's as if for a moment it saw it but without realising what drive it was and without being able to read it clearly, needless to say now it doesn't appear anywhere again, so I'd say the problem is not on the software side, I guess it's actually the disk....

 

[themadlieut]

update 2: after cold boot today it started another integrity check (still labeling it as "?") this time however it started correcting tons of errors...until it got stuck again, i'll try few more things today but i'm very likely just get a replacement