Question nvwgf2umx.dll crashes sometimes on new pc

[Alectrona]

Specs:
Gpu: Asus tuf 4060ti oc
Cpu: ryzen 7 7700
Psu: powerspec 650w gold
Ram: 16gb ddr5
Os; Windows 10 home
Motherboard: asus prime b650m-a ax ii
Bios version: 1654

Ok so I've recently picked up this pc. After I use it for long periods 3-4 hours I will get crashes on games. These crashes happen quite consistently after one occurs but the odd part is if I turn of my pc and don't use it for while they go away. After opening event viewer I noticed nvwgf2umx.dll is the problem. I have ruled out software as a issue I have tested memory with memtest86, reinstalled windows, and ran DDU. My best guess it is either my psu or motherboard and I don't know which I should rma because all of my parts have warranty.

someone with a similar issue shared this video as well:

View: https://www.youtube.com/watch?v=24b1I8oNnVM&t=63s

 

[COLGeek]

What is the exact model number for your PSU?

I recommend updating your BIOS to the most recent version, as well.

https://www.asus.com/us/motherboard.../helpdesk_bios?model2Name=PRIME-B650M-A-AX-II

Also, why Win 10?

 

[Alectrona]

What is the exact model number for your PSU?

I recommend updating your BIOS to the most recent version, as well.

https://www.asus.com/us/motherboard.../helpdesk_bios?model2Name=PRIME-B650M-A-AX-II

Also, why Win 10?

Im running windows 10 because I have a license for it, I will give exact model when I am home and I will run a bios update. Thanks for the suggestions

 

[COLGeek]

You should be able to use the same license to upgrade to Win 11. Something to consider as Win 10 support is coming to an end fairly soon.

 

[DaleH]

Specs:
Gpu: Asus tuf 4060ti oc
Cpu: ryzen 7 7700
Psu: powerspec 650w gold
Ram: 16gb ddr5
Os; Windows 10 home
Motherboard: asus prime b650m-a ax ii
Bios version: 1654

Ok so I've recently picked up this pc. After I use it for long periods 3-4 hours I will get crashes on games. These crashes happen quite consistently after one occurs but the odd part is if I turn of my pc and don't use it for while they go away. After opening event viewer I noticed nvwgf2umx.dll is the problem. I have ruled out software as a issue I have tested memory with memtest86, reinstalled windows, and ran DDU. My best guess it is either my psu or motherboard and I don't know which I should rma because all of my parts have warranty.

someone with a similar issue shared this video as well:

View: https://www.youtube.com/watch?v=24b1I8oNnVM&t=63s

Sounds like temperat ure problems.

 

[Alectrona]

Sounds like temperat ure problems.

It’s not cpu and gpu temps are cool… temperature would most likely result in throttling which nothing is doing so

 

[DaleH]

It’s not cpu and gpu temps are cool… temperature would most likely result in throttling which nothing is doing so

Maybe so, but the one thing that is known to happen with the problem you describe, is that temperatures increase with time. You could just try taking a cover off the case, set up a fan to blow air into the system. That would give you another bit of data.

 

[Alectrona]

Maybe so, but the one thing that is known to happen with the problem you describe, is that temperatures increase with time. You could just try taking a cover off the case, set up a fan to blow air into the system. That would give you another bit of data.

the error does not indicate a thermal issue... I would notice my cpu throttling far before I crashed

 

[Alectrona]

You should be able to use the same license to upgrade to Win 11. Something to consider as Win 10 support is coming to an end fairly soon.

bios update seemed to work thanks

 

[COLGeek]

bios update seemed to work thanks

Good news. My pleasure.

Have fun.