Question OCCT Crashes on PSU or CPU tests.

[aleksfox]

So as the title says, Memory tests shows no errors, AVG Driver Updater found no drivers in need of an update.

My immediate suspicion went to there being a problem with my PSU, as i had a 650w Argus, and was having blue screens with intensive games. i looked up someone having a similar issue here a few years ago, and the solution was to replace the PSU, so i bought a Corsair 850w to replace it, but the problem persists. thoughts?

Processor	AMD Ryzen 7 5700X / 3.7 GHz Processor
Cooling	Arctic Freezer 7X
Motherboard	B450-M II (AMD)
RAM	16GB DDR4 RAM
GPU	Nvidia GeForce RTX 3060 - 12GB
SSD	1000GB M.2 NVMe SSD
Cabinet	Fourze T320 - mATX

 

[CodeConnoisseur]

Please upload any recent entries from C:\Windows\Minidump or a C:\Windows\MEMORY.DMP to a cloud storage provider such as Google Drive, OneDrive, or Dropbox and share the link(s) here.

 

[aleksfox]

Please upload any recent entries from C:\Windows\Minidump or a C:\Windows\MEMORY.DMP to a cloud storage provider such as Google Drive, OneDrive, or Dropbox and share the link(s) here.

Thank you for the swift reply, the Memory.DMP is in the following link as a .rar

https://drive.google.com/file/d/1TpiJHZzOL97hgJpu7kF49Z9wiWgM-OgX/view?usp=drive_link

 

[JohnBonhamsGhost]

i bought a Corsair 850w to replace it

include specific make & model.
even Corsair makes low quality units.

and this was purchased new, not used/refurbished/etc?

AVG Driver Updater found no drivers

you should never use/trust a 3rd party tool for your system drivers.

always download them directly from manufacturer product support pages.

 

[aleksfox]

include specific make & model.
even Corsair makes low quality units.

and this was purchased new, not used/refurbished/etc?

you should never use/trust a 3rd party tool for your system drivers.

always download them directly from manufacturer product support pages.

For the drivers that is fair, but i used it to see if there were any drivers that were outdated i couldn't think of when running through them.

https://www.proshop.dk/Stroemforsyn...50-Watt-135-mm-80-Plus-Gold-certified/2938600

Is the exact model, so RM850x (2021) and it is indeed new

 

[--SID--]

Motherboard

A520M mATX

What BIOS version is it running?

RAM	16GB DDR4 RAM

What's the brand and model?

 

[CodeConnoisseur]

Thank you for the swift reply, the Memory.DMP is in the following link as a .rar

https://drive.google.com/file/d/1TpiJHZzOL97hgJpu7kF49Z9wiWgM-OgX/view?usp=drive_link

Sorry, my wording was a little odd. Please include any recent files from C:\Windows\Minidump as well.

 

[aleksfox]

What BIOS version is it running?

What's the brand and model?

The Bios/Version is American Megatrends Inc. 2409, 02/12/2020

The RAM is G-Skill 16GB Single-Channel DDR4 @ 1599MHz (16-18-18-38)

 

[aleksfox]

Sorry, my wording was a little odd. Please include any recent files from C:\Windows\Minidump as well.

Sorry for the confusion, here is the latest entry

https://drive.google.com/file/d/1lN5anLUhZIqsGrzDn96QNbkKbdjXcDqH/view?usp=drive_link

 

[aleksfox]

Also after opening my Case, i have discovered it is a B450-M II (AMD) not a A520M as posted above

 

[--SID--]

The Bios/Version is American Megatrends Inc. 2409, 02/12/2020

5700X isn't even officially supported by this BIOS version. You have to update.

 

[aleksfox]

5700X isn't even officially supported by this BIOS version. You have to update.

Updated to 4604 and now both tests are working just fine; Cheers for all your help!