Officejet Pro 6968 No Black

jkbmjp

Reputable
Apr 22, 2014
18
0
4,510
0
I have a Officejet Pro 6968 series printer. It is not printing in black. I put in a new black HP cartridge. The color appears to be ok. I have tried to copy something and get a blank page. I have tried to print and nothing except color comes out.

I have tried several cleanings and alignment. The printer doesn’t print in black.
 

jkbmjp

Reputable
Apr 22, 2014
18
0
4,510
0
As I said before, I have performed many cleanings and alignment. I have checked for any paper jams or obstructions. The black cartridge is new. Other than a carriage issue, I don't know what else to try.
 

peterp01

Distinguished
Jul 9, 2009
80
0
18,660
8
My experience with servicing Ink Jet printers is that the print head will clog up over time and need to be replaced. This is especially so if the printer is not used for a long time.

Best to never buy this type of device and only use a printer that woks with toner (ie: laser printers).
It will cost more for the printer initially but you'll have a lot less headaches with it.
 

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