Question Only getting 300Mbps when have 1GB Internet on PC

[pirate_tat87]

Here is the information:

Internet Provider: Optimum
System: PC
Connection: Wi-Fi
Network Card: Intel(R) Wi-Fi 6 AX201 160MHz
Speed Test Results: Using Optimum's Wi-Fi Speed test site: Download 261Mbps

Trouble Shooting Steps Performed
Step 1: I first wanted to make sure that I had the latest network drivers in my system, so when I first checked the driver version, I had the information was
Driver Date: 01-21-2024 - Version: 23.30.0.6
Step 2: Thinking that I am receiving the lower speeds due to an outdated driver, I decided to update my Intel Wi-Fi Driver
https://www.intel.com/content/www/u...fi-drivers-for-windows-10-and-windows-11.html
After the install and reboot of the computer, Verified Driver Date: 09-4-2024 - Driver Version: 23.80.1.3
When performing a speed test again still only getting download speeds of 300Mbps
The browsers not if that matters that I tested the internet speed with is (Microsoft Edge, Firefox, Opera Gx, Opera, Google Chrome) all sites giving the same speed test results
https://www.optimum.com/internet/speed-test / I have also tested using https://speedtest.net

This is when I decided to check my other devices, they all seem to be getting correct download speeds for my laptop and mobile device.

System 2: Laptop
Network Card: Intel (R) Wi-Fi 6 AX201 160MHz
Driver Date: 10-18-2022
Version: 22.180.0.4
Connection Type: Wireless
Speed Test Results: Using Optimum's Wifi Speedtest site: Download 863.2Mbps

System 3: Samsung Galaxy S24
Connection: Wireless
Speed Test Results: Using Optimum's Wifi Speedtest site: Download 993.7Mbps

So I'm a bit at a loss on what the next trouble shooting steps should be or where I should look, Any help would be greatly appreciated.

*note* I am unable to test my PC using an ethernet connection as I do not as of current have a long enough Ethernet cable to test with

 

[NanoSuit3]

Gigabit connections via Wifi can be finicky. You either get that high-end speed or it'll crash on you like a dumpster on a highway. Not saying take my advice but TRY to get a long enough ethernet cable as it will benefit from these troubleshoots.................................

 

[Ralston18]

Update your post to include full system hardware specs and OS information.

On your PC run "ipconfig /all" (without quotes) via the Command Prompt.

Copy and paste the full results in your next post.

 

[pirate_tat87]

As requested, by the Mod above

Microsoft Windows [Version 10.0.22631.4391]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\System32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Vince
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe 2.5GbE Family Controller
Physical Address. . . . . . . . . : 2C-F0-5D-9F-A3-EB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #5
Physical Address. . . . . . . . . : C8-58-C0-00-8D-82
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #6
Physical Address. . . . . . . . . : CA-58-C0-00-8D-81
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wi-Fi 6 AX201 160MHz
Physical Address. . . . . . . . . : C8-58-C0-00-8D-81
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2600:4809:2031:3400:e85f:c6ac:d833:4571(Preferred)
Temporary IPv6 Address. . . . . . : 2600:4809:2031:3400:40d0:72e:514b:4b96(Preferred)
Link-local IPv6 Address . . . . . : fe80::7421:f202:ce80:f074%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.147(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, November 5, 2024 10:04:58 AM
Lease Expires . . . . . . . . . . : Tuesday, November 5, 2024 11:35:01 AM
Default Gateway . . . . . . . . . : fe80::964e:5bff:fe5a:5663%8
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 264788160
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2D-BD-C5-8C-C8-5A-CF-0C-0C-25
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

 

[Ralston18]

On the router change the lease time to the maximum time allowed - or at least a week.

Current lease time is only ~ 90 minutes - technically should not make a difference but no harm is eliminating the possibility. Pay attention to the time units.

Disabling IPv6 may make a difference,

Change the DNS Servers to Google at 8.8.8.8 and 8.8.4.4

 

[bill001g]

I am unsure where microsoft hides this information, they really like to move it around.

Someplace there should be a status page for the wifi. Most times this has a upload and download speed. This though does not really represent the speed it more represent the data encoding. Since you laptop seems the same compare these and see if they are different.

Although not likely this simple if one machine was using the 2.4g radio and the other 5g it would run at very different speeds. It has become common for router makers to use the same SSID for both radios and hope the pc picks the better one but sometimes the machines are not very smart.