i have just brought a new msi all in one and i set it up and used it for one day then it wouldnt let me use my password it was saying "this feature requires removable media, such as a floppy disk or USB flash drive. please insert a floppy disk or connect a USB flash drive, and then try again" and so i insert a usb stick now its telling me its not a password reset disk but i did not get one in the pack what do i do please help