Paying for 1Gbps internet through att. Getting ~250 down

[darksnake23]

As the title says, I'm paying for 1 Gigabit per second internet. When i first got it i was only getting around 100 megs/s. I quickly realized my ethernet was Cat5. I immediately bought a Cat6 ethernet cable. I run speedtest and i get 234 down and ~500 up. I made sure to turn off wifi and disconnect all other ethernets so My main rig is the only thing taking downstream. I've gone into the config and changed the duplex to port 1 (myrig) to 1G and full. Everyother port is at auto. (shouldn't matter with this being the only thing plugged in. Still only getting what i said above. Any tips to get it to the speed advertised?

 

[darksnake23]

Not letting me open avg in safe mode....

 

[darksnake23]

And those options aren't available in IE

 

[androbourne]

Yes they are. You are looking at the wrong area or wrong browser.

 

[darksnake23]

Avg found nothing

 

[darksnake23]

You said open IE/edge and go to settings then advanced? It didn't bring me to that.

 

[androbourne]

I said IE. Not Edge. Those are two totally different browsers.

Like I said on the first page. Open Windows 10 start menu. Type "internet" it should bring up internet explorer. Not Edge, and make those changes.

 

[darksnake23]

I reset the options. Restarting now.

 

[darksnake23]

Did not fix it.

 

[darksnake23]

Switching users didn't fix it either.

 

[anotherdrew]

You might be able to turn off the Proxy via the registry editor.

Press Windows + R key to open the Run command.
Type in regedit and click OK.
Follow this folder path HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/InternetSettings
Under the InternetSettings folder, locate ProxyEnable. Right-click and select Modify to change Value Data from 1 to 0.
Locate the ProxyServer key and check if the proxy that's causing the error is present under the Data column. If yes, right-click on the ProxyServer key and select Delete.
Disclaimer: Make sure to properly follow the steps provided, since editing the registry can affect the system directly and can cause serious consequences that can prevent the system from starting correctly.

For some people this fixes it ... for some the proxy comes back on when you reboot.

If none of this works, then you will probably need to Reinstall Windows or do a hard reset your PC with ‘Remove Everything’ option ... so save any important files before doing this ... they will be gone after.

 

[darksnake23]

And on your picture post lan settings is greyed out.

 

[darksnake23]

I've started the reset process. Doing so out of frustration of having to shell out a hundred bucks for the problem not even being looked at. Dude sat here while I tried to diagnose the no internet issue...

 

[androbourne]

And on your picture post lan settings is greyed out.

On my picture? lol no its not greyed out. If it was, I wouldn't have been able to post the screenshot to the right of it...

Anyways. Time to combofix the system. If the issue continues I'd recommend you wipe/reload your PC.

 

[darksnake23]

It was greyed out on mine.

 

[androbourne]

It was greyed out on mine.

That's because you still have the infection. Have you tried resetting IE yet?

If that doesn't work run combofix, if that doesn't work reload your pc.

 

[darksnake23]

I've done a full reload.

 

[darksnake23]

Thank you for your help and the other side who was here at the beginning.

 

[anotherdrew]

So, the big question. Are you getting better speeds now?

 

[darksnake23]

Yup. Getting nearly perfect speeds. Must have been something wrong with my computer for a while. On the downside it seems that after reset a lot of other issues have popped up.