Question PC Boot loop, won’t start?

[Szpz]

Hello. I have been playing the new call of duty and my PC was crashing.

I tried to boot it today and it keeps restarting on the boot. I’ve tried so much and I can’t get it to work. I’d love to avoid replacing all my components.

I have an i7 4790k
R9 390
16gb ram
Evga 750w 80+ gold psu

Any advice is appreciated I really can’t figure it out..

 

[beyondlogic]

I don’t always get into the computer before it freezes, only on rare occasions.
If you could link me it would be fantastic!
Is it still possible this is a power issue as well? Or have we ruled that out by now?

thanks again!

i really think its a overheating problem at this point it could be a power issue but changing the paste wont cause any harm and its cheaper then paying for brand new psu id do that before ripping my case apart lol

the freezing issue you discribe reminds me of when i owned a fx 8350 and the temp on that thing was sitting near 80c

cleaning fluid
https://www.amazon.co.uk/gp/product/B003D8SDSW/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

cotton buds ( not cotton whool that would be a nightmare lol)
https://www.amazon.co.uk/Johnsons-B...ix=johnsons+cotton,office-products,167&sr=8-2

https://www.amazon.co.uk/ARCTIC-MX-...9Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU=

the fluid will evaporate over time use a plastic cup party cup to hold some of it

the reason i say use cotton swabs as there dead useful for absorbing the trace oils left by the paste and youll know when its clean when you dont see anything on the swabs

and there good for getting into the groves between the heatpipes the cooler and cpu should be completely clean

 

[beyondlogic]

Okay thanks very much.
I managed to load up the bios once and the temp was 32 degrees. The temps aren’t always at 82c, I only noticed that while playing the game and loading maps.

ill try the thermal paste this week and just pray that it fixes things!

idle will always be low it should never be hitting 82 degrees in game it should be sitting

idle 32c-35c is normal
gaming from my experiance on that platform i never went beyond 65c

 

[beyondlogic]

yikes that is def the problem looks like the paste didnt spread very well it looks like the cpu cooler has melted at the bottom of the heatsink im not sure if its the picture but that die doesnt look healthy either your cpu may be damaged and the cooler heatpipe 1 and 2 looks like its finished so the bad news

is you may be out of a cpu and cpu cooler hard to tell without seeing the die in person but it looks melted.at least from these pictures

id still clean of the cpu to see if that is just dry paste but looks like the plate is damaged .

 

[beyondlogic]

yeah it looks fine now lol thank god lol thought i had a heart attack never seen arctic silver like that there still seems to be a bit of paste trapped in the gaps of the pipes the cpu spreader looks good you just need some new paste and to clean up the pipes a bit more inbetween them thats why i use the swab to get really inbetween it then your good to go with some new paste

also were is the 2 nuts ? as i noticed the bracket is missing them holding the cooler to the board

 

[beyondlogic]

The nuts are currently on my floor haha, I removed them to remove the cooler!
Fingers crossed the new paste fixes my issues, or else I’ll be having to drop around £550 upgrading to skylake with some new bits

if it is a cooling issue the mx4 paste should def fix it using the spreader that comes with the tube to spread it evenly using a pea size ammount i normally do 2 small pea sizes it should be spread very thinly enough that it covers the metal not to thickly ( not making a cake). as when the cooler goes back on it will spread it out so dont worry about the edges too much.

my prediction will be temps at 30-34c

under load 60-64c

after about a week it should settle at 34c idle and 60c under load.

thats from my experiance using the mx4

 

[beyondlogic]

Okay perfect thanks for all the help.
I’ll be praying over the next few days and I’ll be back if this doesn’t fix it!

no problem drop me a update in my box on here i usually check daily now

 

[beyondlogic]

It bleeps a lot without the ram but still reboots all the time.
I managed to get onto the windows desktop once yesterday but then it froze again lol

then the board isnt dead if your getting that far it makes me think something power wise now

try disconnecting all your hardrives and ssds and re add the ram back in power it back on and spam the get into bios button

if you can navigate the bios leave it on that for a while say 10 minutes and see if it turns off if it stays on and you can navigate around the bios do this next step


get the latest bios for your motherboard on to a usb drive

once in the bios update the bios and see if it fixes it.

if it fails to even let you in and keeps boot cycling im going to say its a power issue at this point

brands i recomend at this point is seasonic

ive never had a failed unit from this power supply yet

failed units ( corsair/evga/aercool.

will be doing a youtube channel next year on some of this and may buy some cheap psus to test there worth

 

[beyondlogic]

I’ve managed to get into bios before from just waiting. I’ve managed to snoop around and look at all the settings for a good 5 mins before trying to go and boot and reset windows but then it crashes
I’ll try and update the bios, is it pretty easy to do with a usb and bios access?

depends on the manufacturer what is your motherboard model ill try to find the guide on it and the latest bios

 

[MeO123]

Try reinstalling your system. Try to do clean install. Also you need to be more specific. How it is restarting?

 

[R_1]

restarting on the boot? meaning it POSTs? windows loads and reboots? exactly what is happening after you hit power on?

POST=Power On Self Test

 

[beyondlogic]

Hello. I have been playing the new call of duty and my PC was crashing.

I tried to boot it today and it keeps restarting on the boot. I’ve tried so much and I can’t get it to work. I’d love to avoid replacing all my components.

I have an i7 4790k
R9 390
16gb ram
Evga 750w 80+ gold psu

Any advice is appreciated I really can’t figure it out..

try updating the graphics card driver

check temperatures

https://www.cpuid.com/softwares/hwmonitor.html

is what i use

also what cooler are you using

and case ?

 

[Szpz]

All drivers are up to date.
Here’s what happens as I don’t totally understand it.

I hit the power button, my PC lights come on.
seconds later, the pc shuts off, and it turns on again.
This continues to repeat with nothing happening.
Once or twice it has loaded to the windows login screen, but then it freezes and I have to turn it off.

Any advice?

 

[Szpz]

try updating the graphics card driver

check temperatures

https://www.cpuid.com/softwares/hwmonitor.html

is what i use

also what cooler are you using

and case ?

I can’t do that as it won’t let me get far enough.
I’m using an enermax ets tb if I remember, and an NZXT switch 810?

 

[Szpz]

restarting on the boot? meaning it POSTs? windows loads and reboots? exactly what is happening after you hit power on?

POST=Power On Self Test

Not sure. It restarts on the boot I guess?

I don’t get any bleeps at all, sometimes if I’m lucky I get the usual bleep of my computer powering on but it shuts off not long after.

 

[Szpz]

Try reinstalling your system. Try to do clean install. Also you need to be more specific. How it is restarting?

Managed to get to boot options once and I tried resetting my windows install, but it got to 17% and froze so I had to shut off my pc.

 

[beyondlogic]

Managed to get to boot options once and I tried resetting my windows install, but it got to 17% and froze so I had to shut off my pc.

just a idea try removing the graphics card out of the machine and plug hdmi to the into the motherboard

just to see if its a power supply issue

if this fails

try 1 stick of ram and if that fails try the other stick

also inspect the graphic card see if it has any bloated capacitors

 

[R_1]

do you have access to another PSU? friend or relative. you could try swapping out PSUs. if their PC does the same its the PSU.
this sounds like a power issue

 

[Szpz]

just a idea try removing the graphics card out of the machine and plug hdmi to the into the motherboard

just to see if its a power supply issue

if this fails

try 1 stick of ram and if that fails try the other stick

also inspect the graphic card see if it has any bloated capacitors

I unplugged the graphics card already and plugged the DVI into the mobo.
The problem still persists

 

[beyondlogic]

I unplugged the graphics card already and plugged the DVI into the mobo.
The problem still persists

did you take it completely out of the motherboard if you dont it will still draw power

 

[Szpz]

do you have access to another PSU? friend or relative. you could try swapping out PSUs. if their PC does the same its the PSU.
this sounds like a power issue

I don’t sadly. I live in London now and have moved away from all my friends that I could have borrowed from potentially. I could order one but don’t want to buy one if it’s not the issue really

 

[Szpz]

did you take it completely out of the motherboard if you dont it will still draw power

Yes, I totally removed the GPU

 

[beyondlogic]

did you try only using 1 stick of ram

otherwise it does sound like a power issue

 

[Szpz]

did you try only using 1 stick of ram

otherwise it does sound like a power issue

Yes I tried that as well.
Is there any chance it’s the CPU? I assumed because of the crashing on the game it could have fried the CPU? It was reaching 82 degrees when loading into the game. The game has had lots of issues since release and i just assumed maybe it destroyed the CPU

 

[beyondlogic]

Yes I tried that as well.
Is there any chance it’s the CPU? I assumed because of the crashing on the game it could have fried the CPU? It was reaching 82 degrees when loading into the game. The game has had lots of issues since release and i just assumed maybe it destroyed the CPU

82 degrees shooting up sounds like the thermal paste isnt applied properly or the cooler isnt attached right or a bad cooling fan

i would clean the cpu with a cotton swab and isopropyl alcohol 99.9

clean bottom of the cpu cooler with the
isopropyl alcohol 99.9 and cotton swab

wait till dry


then re apply thermal paste very thin layer over the entire spreader

clean bottom of the cpu cooler with the
isopropyl alcohol 99.9 and cotton swab

reattach cooler

paste i recomend
Thermal Grizzly Kryonaut 12.5 W