Question PC crashes on some games ?

[Pneumothorax]

Hello,

I don't know if I am in the correct place to ask for this, lately my computer had a very strange behavior while playing some games : some fans seems to turn at full speed, the screen goes black. Fans don't slow down and the only way to stop it is to force shut down the computer.

I thought at first I had a problem of thermal paste on my CPU, so I changed it but it did not improve the situation.

Here are my specs :

Microsoft Windows 11 Professionnal
Motherboard : Z490 GAMING X
CPU : Intel(R) Core(TM) i7-10700KF CPU @ 3.80GHz, 3792 MHz, 8 cœur(s), 16 processeur(s) logique(s)
RAM : 32GB
GPU : GeForce RTX 3070 (Gigabyte)

The only way to reduce the probability of occurence is either to :
- Reduce graphics quality
- Reduce screen resolution

I don't know if I should download a software to get a crash report or something to help ?

Thank you in advance.

 

[Lutfij]

Welcome to the forums, newcomer!

Here are my specs :
Microsoft Windows 11 Professionnal
Motherboard : Z490 GAMING X
CPU : Intel(R) Core(TM) i7-10700KF CPU @ 3.80GHz, 3792 MHz, 8 cœur(s), 16 processeur(s) logique(s)
RAM : 32GB
GPU : GeForce RTX 3070 (Gigabyte)
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

Considering you're experiencing BSoD's, you should include .dmp files for us to look through.

ately my computer had a very strange behavior while playing some games
What games are we talking about here? Where did you source the installers for said games?

 

[Pneumothorax]

Hello,

Here are some correct details then :

CPU: Intel(R) Core(TM) i7-10700KF CPU @ 3.80GHz, 3792 MHz, 8 cores, 16 logical processors
CPU cooler: Navis Evo ARGB 240 V2
Motherboard: Gigabyte Z490 GAMING X Bios American Megatrends Inc. Version F23
Ram: 2x8 GB DDR4
SSD/HDD: GIGABYTE GP-GSM2NE3100TNTD
GPU: GIGABYTE GeForce RTX 3070 GAMING OC 8G (GV-N3070GAMING OC-8GD)
PSU: Gigabyte P750GM - 4 Years old approx.
Chassis: Can't really tell what it is 🙁
OS: Windows 11 Pro
Monitor: Agon AOC3220

Concerning the .dmp file : I tried to generate a new file by crashing my computer but even with the .dmp file generation activated it seems to be not working ?

Regarding your questions for the games :

- Clair Obscur
- Hogwarts Legacy
- Space Marines 2

All on steam, installed in the classic C:\Program Files (x86)\Steam\steamapps

Thanks for your help

 

[geofelt]

The problem may be the psu which has had a recall:

GIGABYTE Statement and a Formal Recall of their P-GM PSUs - Cultists Network

Gigabyte comments failures of their P-GM PSUs line and issues a formal recall.

cultists.network

Under load,a gpu will need more power.

The other possibility is failure due to overheating.
An AIO does not last forever. 5 years might be typical.
Run Hwmonitor to check temperatures.

 

[Pneumothorax]

Hello,

This computer has been made by a friend, it's not an AIO ?

That's what I thought also about the PSU, how can i really be sure that this is the problem ? Also, if it is the case what new power supply would you recommend ?

I have many different sensors for t°C on my motherboard, some of them unnamed so i don't really know what they stand for. Which T°C should i watch for ? The GPU one ?

Thank you in advance

 

[Phillip Corcoran]

Hello,

This computer has been made by a friend, it's not an AIO ?

AIO refers to your CPU's Water Cooler, not your PC type.

 

[Pneumothorax]

Ok I understand, thanks for the answer

Is there a way to figure which component is problematic ?

Else what would be the recommandation for both parts as replacement ?