Question PC Crashes after getting new RAM

[swaging]

I have an Asrock X370 motherboard with 16GB of Corsair Vengeance LPX DDR4 RAM on Windows 10, and I wanted to get some more RAM so i got 16GB more of the exact same model and speed. When I installed the RAM, my computer booted up but only for a minute or two before crashing. I tried resetting CMOS battery but it still crashed, so I took out the new RAM but it still crashes. Any help?

 

[popatim]

Reset the bios/clear the cmos. Your memory clock speed is probably set to the max Xmp speed and your board cant run all 4 at that speed. Clearing the cmos will put it back to stock speed and then you can work your way up to see where your stable at.

 

[swaging]

Reset the bios/clear the cmos. Your memory clock speed is probably set to the max Xmp speed and your board cant run all 4 at that speed. Clearing the cmos will put it back to stock speed and then you can work your way up to see where your stable at.

I already reset cmos nothing changed, and it still crashes with only the original ram in.

 

[GorillaMonsoon]

Will it let you get to the BIOS screen?

 

[swaging]

Will it let you get to the BIOS screen?

yes usually, sometimes it crashes before

 

[GorillaMonsoon]

yes usually, sometimes it crashes before

Try setting it back to the stock speed from there and see what happens

 

[swaging]

Try setting it back to the stock speed from there and see what happens

i reset speed and tried setting it at lower speed but still crashes, would resetting the pc help?

 

[GorillaMonsoon]

i reset speed and tried setting it at lower speed but still crashes, would resetting the pc help?

Just want to make sure you got it seated in a2 and b2. And you also shorted the cmos pins when you tried to reset that.
Seems kind of strange it worked before, but won't work when you put it back to the original configuration. You sure you didn't change any other settings?

 

[swaging]

Just want to make sure you got it seated in a2 and b2. And you also shorted the cmos pins when you tried to reset that.
Seems kind of strange it worked before, but won't work when you put it back to the original configuration. You sure you didn't change any other settings?

unless i misclicked or something i havent changed any settings other than when i changed ram speed. i reset the cmos jumpers and the battery any time i put in or took out ram but still crashes.

 

[Deleted member 14196]

So what’s happened here is you’ve added another kit of RAM which is the wrong thing to do if you want more ram buy a kit of 32 GB take out the old ram and put in only the new ram