Hello All,
As a bit of preface, my PC was working fine before I moved. The PC sat in storage (by that I mean my closet, wrapped in bubblewrap, no major accidents like flooding or temperature changes), while I established my new living conditions. When I finally went to set it up, the system would turn on, but failed to display to my monitor. Taking it to a local PC repair shop, they diagnosed it was a bad PSU and a bad RAM stick, I replaced both of them (so they are about 2 weeks old at time of writing) and the PC displays to monitor. Now the problem this post is about
While gaming, or when stress testing the CPU, the computer will crash or restart (it varies) and the amount of time it takes for this to occur also varies. Below are all the PC specs, the steps I've taken and the error codes I've received. When the PC restarts, the lights dont turn off, everything freezes, the screen goes black and then it reboots. When it crashes, the whole thing shuts off and I get a BSOD once it reboots.
PC SPECS
CPU: Intel i5-9600k
Cooler: Arctic Freezer 34 eSports Duo
Motherboard: ASUS TUF z390 PLUS Gaming (wifi)
GPU: EVGA 2060 SUPER
PSU: Corsair Rm750x Gold
RAM: 4X8 Corsair Vengeance 3200mhz DDR4
SSD: Samsung 860 evo 500gb
HDD: WDC WD10EADX 1TB
NVME: Samsung 970 EVO Plus 1TB
System Cooling: 5 120mm fans (3 intake, 2 exhaust)
Case: Phanteks p400a
OS: Windows 10 PRO
What Games Cause the Crash/Reboot
Stress Test (Using OCCT)
Windows event viewer shows the following Critical Errors
Machine Check Exception
Clock Watchdog Timeout
Steps I've taken
As a bit of preface, my PC was working fine before I moved. The PC sat in storage (by that I mean my closet, wrapped in bubblewrap, no major accidents like flooding or temperature changes), while I established my new living conditions. When I finally went to set it up, the system would turn on, but failed to display to my monitor. Taking it to a local PC repair shop, they diagnosed it was a bad PSU and a bad RAM stick, I replaced both of them (so they are about 2 weeks old at time of writing) and the PC displays to monitor. Now the problem this post is about
While gaming, or when stress testing the CPU, the computer will crash or restart (it varies) and the amount of time it takes for this to occur also varies. Below are all the PC specs, the steps I've taken and the error codes I've received. When the PC restarts, the lights dont turn off, everything freezes, the screen goes black and then it reboots. When it crashes, the whole thing shuts off and I get a BSOD once it reboots.
PC SPECS
CPU: Intel i5-9600k
Cooler: Arctic Freezer 34 eSports Duo
Motherboard: ASUS TUF z390 PLUS Gaming (wifi)
GPU: EVGA 2060 SUPER
PSU: Corsair Rm750x Gold
RAM: 4X8 Corsair Vengeance 3200mhz DDR4
SSD: Samsung 860 evo 500gb
HDD: WDC WD10EADX 1TB
NVME: Samsung 970 EVO Plus 1TB
System Cooling: 5 120mm fans (3 intake, 2 exhaust)
Case: Phanteks p400a
OS: Windows 10 PRO
What Games Cause the Crash/Reboot
- Songs of Conquest
- This game causes crashes/reboots the most frequently
- Monster Hunter Rise
- This causes issues about once every 2-3 hours
Stress Test (Using OCCT)
- Memory Test
- Completed No errors
- GPU Test
- Completed No errors
- CPU Test
- Attempted twice (same settings)
- System restarted at 21/30 minutes on first test (CPU Max Temp: 60c)
- System restarted 3:11/30 minutes on second test (following day) (CPU Max Temp: 58c)
- Attempted twice (same settings)
Windows event viewer shows the following Critical Errors
- They are all 41 (63) Kernel-Power, Keywords: (70368744177664),(2)
- They have the following bug information
- Bugcheckcode: 156
- Parameter 1: 0x800000001
- The most recent error (from CPU Stress Test) was:
- 257
- 0x20
Machine Check Exception
Clock Watchdog Timeout
Steps I've taken
- Run chkdsk and sfc scannow
- Windows found and repaired corrupted files
- Checked all drivers for updates
- Disabled Fast Startup
- Cleared and re-enabled Windows update log
- Updated the BIOS to most recent
- Adjusted CPU voltage
- Any change from default (0.97) causes a BSOD with no display text on startup
- Values changed were 1.00 and 0.90 (system would not allow for 0.95 or 0.92)
- Any change from default (0.97) causes a BSOD with no display text on startup
- Disabled all OC settings