[SOLVED] Pc cutting out when loading some games. Other issues such as not being able to boot without cmos reset

[jamiedudley0]

Hi everyone,

Recently I have been having a tonne of issues with my new build.

Ever since I've built it, the system has been having unexpected shut downs. It's hard to say what specifically is causing it but it always happens either when a game is being loaded or when in the middle of playing a game.

Initially I thought it was a power supply issue, so I replaced the power supply with a gold rated Corsair rm850.

Another issue is that sometime the pc will not post which will force me to reset the cmos to get it to work. Gaming performance when I actually manage to play a game for any length of time is good and I haven't noticed any artifacting or overheating.

Other steps I've tried;
-running card in debug mode
-cmos reset
-reseating GPU
-checking all power supply connections

If anyone has any suggestions about what it could be please let me know before I take this to a specialist.

Thanks in advance 🙏

 

[kurdtnz]

Please list your full system specs, cpu, motherboard, gpu etc.

 

[jamiedudley0]

Please list your full system specs, cpu, motherboard, gpu etc.

CPU:Ryzen 5600x
Gpu:3070ti Fe
Motherboard:gigabyte b550m pro p
PSU:Corsair rm850
Ram:Corsair vengeance 16gb 3200mhz

 

[kurdtnz]

What BIOS is your motherboard currently running?

 

[jamiedudley0]

What BIOS is your motherboard currently running?

Sorry for the late reply. Bios version is
BIOS Version/Date American Megatrends Inc. F10, 18/09/2020

 

[--SID--]

18/09/2020

Over a year old. Update that.

What exact model and version number of the RAM. It's written on the label on the sticks. The version number you find next to the voltage.

 

[jamiedudley0]

Over a year old. Update that.

What exact model and version number of the RAM. It's written on the label on the sticks. The version number you find next to the voltage.

16GB (2x8GB) Corsair DDR4 Vengeance LPX Black, PC4-25600 (3200), Non-ECC Unbuffered, CAS 16-20-20-38, XMP 2.0, 1.35V 72V9M

Heres the model.

Also an update, I reseated the ram again and have have not experienced any shut downs as of yet, but I have not restarted the pc yet.

In regards to the bios, is it essential that it is updated. What sort of changes would I see with an update?

 

[--SID--]

16GB (2x8GB) Corsair DDR4 Vengeance LPX Black, PC4-25600 (3200), Non-ECC Unbuffered, CAS 16-20-20-38, XMP 2.0, 1.35V 72V9M

That's not the exact model. It's something like CMK16GX4M2B3200C16
And the version number you'll find on the sticks

In regards to the bios, is it essential that it is updated. What sort of changes would I see with an update?

Yes, it's important. It's for compatibility and stability. Not only compatibility between hardware but also with software like Windows.

 

[jamiedudley0]

That's not the exact model. It's something like CMK16GX4M2B3200C16
And the version number you'll find on the sticks

Yes, it's important. It's for compatibility and stability. Not only compatibility between hardware but also with software like Windows.

Ok thanks for suggesting it. I've updated to the latest bios. I'll give it a try and come back here with results.

 

[jamiedudley0]

That's not the exact model. It's something like CMK16GX4M2B3200C16
And the version number you'll find on the sticks

Yes, it's important. It's for compatibility and stability. Not only compatibility between hardware but also with software like Windows.

Hi again, updated the bios and everything is looking good at the moment. Don't want to speak too soon but thankyou for the suggestion