Question Pc does not power down after shutdown

[Fortaliz]

My pc will not turn off after windows 10 has shutdown. The fans are still running and the hard drive has turned off. This all happened after a windows update. Can someone please help me.

 

[Colif]

What are the specs of the PC?

Try turning off fast startup and see if it helps - https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html as it could be a driver that we may need to update.

 

[Fortaliz]

I have disabled fast startup but I still have the problem.

Also my specs are.

Motherboard: MSI P55 GD55
Processor: Intel Core i5 760 2.80GHz
RAM: (not sure what brand) 6gb
Hard drive: 240gb WD Green Drive and a 600gb WD Drive HDD
Graphics Card: ASUS Geforce GTX 1050 2gb

 

[onespeedbiker]

Try a cold boot. Unplug your PC, press the power button for 5 seconds, wait 10 minutes and then plug in your computer and boot it up.

 

[Colif]

it could be a power setting in bios that is conflicting with windows, you could try resetting bios to defaults and see if it changes anything.

 

[Fortaliz]

I have already tryied both those solutions but nothing has solved my problem.

 

[onespeedbiker]

Does the same thing happen with a restart? Try shutting down all programs running in the background before shut done.

 

[Fortaliz]

Restart works fine I stopped all of the background programs but the problem is still there. Also it does not wake up from sleep.