PC doesn't recognize hard drive

teckman7

Reputable
Jul 27, 2014
55
0
4,630
Hey, I was wondering if you guys could help me with a problem I have. I bought my pc yesterday and when i booted it up today, it only recognized the ssd but not the hard drive. The build originally didn't have a hard drive but i decided to get one and got it installed by a professional in the store. However, it won't show up in the Hard drives section of the computer. I was wondering how I could fix that, thank you.
 

bananacue

Reputable
Apr 29, 2014
162
0
4,710
Check is the sata cable is connected to the motherboard and the power cable connected to the power supply. Thenn try this one. click start, right click on COMPUTER, select MANAGE, double click DISK MANAGEMENT.. you should see drive D which is your additional drive. right click and FORMAT the drive. hopefully this works!