Question Pc freezes and lock up while playing

[seniorsperk]

Hey guys, I have been having this problem since a month or two. I built this pc 4 months ago or so and I cant stand it anymore.
When I turn on my pc everythhing works fine until I start playing a game and it freezes but the audio keeps going a little bit. It happened with League of legends and other games that are a lot heavier like Sekiro or the witcher 3.
The weird thing is that when I use discord I can still hear my friends for some seconds and then it completly freezes.
My specs are:
gpu: radeon rx 570 4gb
cpu: Ryzen 5 1600
mob: ASROCK a320m-hdv
ram: 8 gb ddr4 t vulcan
psu: evga 500 w.
I sent it to a technician and he told me the problem was the gpu but when I sent the gpu to get a revision they told me it was in perfect conditions.
pd: The hdd is a new one since I used an old one and I have an ssd.
I hope you can help me, thanx!.

 

[rgd1101]

exact model of this evga 500w?

 

[NightHawkRMX]

PSU model?

CPU and GPU temps in-game?

 

[seniorsperk]

exact model of this evga 500w?

Vega 100-w1-0500.
Do you think the PSU is the problem?

 

[seniorsperk]

PSU model?

CPU and GPU temps in-game?

Not pasing 40 degrees

 

[NightHawkRMX]

W1 is below what i would reccomend for a 570.

This could be a culprit.

Try updating drivers and clearing CMOS.

 

[seniorsperk]

W1 is below what i would reccomend for a 570.

This could be a culprit.

Try updating drivers and clearing CMOS.

I already updated the gpu drivers and used older ones. Now I'll try cleaning the cmos. I thought that the psu was ok, it worked fine but suddenly this started to happen

 

[Ketchup79]

How old is the power supply? The model has been out for a quite, and wasn't a great unit when it came out (not saying it was terrible, just not the best for a high-end system). Since the video card has a requirement 450-watt unit, and this is a cheaper 500-watt unit up to 6 years old that is a bit on the high-ripple side of th 12v rail (even when new), a better power supply may help here.

 

[ryzengamer]

I did burn a 520W PSU with RX570. Bought 700W PSUs and my systems works fine. You can lower the engine clock of the GPU and see if your system is stable.

 

[seniorsperk]

[

I did burn a 520W PSU with RX570. Bought 700W PSUs and my systems works fine. You can lower the engine clock of the GPU and see if your system is stable.

I got college till midnight (Argentina) but I'll lower the engine clock when I got back homero and if it works I ll buy a new one![/QUOTE]

 

[seniorsperk]

How old is the power supply? The model has been out for a quite, and wasn't a great unit when it came out (not saying it was terrible, just not the best for a high-end system). Since the video card has a requirement 450-watt unit, and this is a cheaper 500-watt unit up to 6 years old that is a bit on the high-ripple side of th 12v rail (even when new), a better power supply may help here.

It's like 5 months old. Today I'll underclock the gpu.
It must be the psu, it isnt the gpu itself or the ram (ran memtest)

 

[Ketchup79]

5 months? I didn't think that thing was still on the market. I just did a quick check and the only place I am seeing it is from Amazon and 3rd-party sellers (in the US at least).

 

[seniorsperk]

5 months? I didn't think that thing was still on the market. I just did a quick check and the only place I am seeing it is from Amazon and 3rd-party sellers (in the US at least).

I'm feeling quite sad lol, It was pretty cheap when Ibought it. What Kind of psu should I buy? If I do

 

[NightHawkRMX]

Evga w1 are still being sold. At least its not an evga n1 which is still being sold new with a voltage selector switch and no power switch.

I would look for a corsair cx550 or cx 450w if budget constricted.

 

[seniorsperk]

Evga w1 are still being sold. At least its not an evga n1 which is still being sold new with a voltage selector switch and no power switch.

I would look for a corsair cx550 or cx 450w if budget constricted.

I got home, I'll underclock de gpu and see if it works

 

[seniorsperk]

Well I tried to underclock it with radeon wattman and it crashed and the sound looped. This time it rebooted and that never hapenned. I will try again

 

[seniorsperk]

[

I got college till midnight (Argentina) but I'll lower the engine clock when I got back home and if it works I ll buy a new one!

[/QUOTE]
I tried underclocking the gpu with radeon wattman and with this numbers it crashed in minutes in windows, I was able to move the mouse though Image