PC Freezes During Games

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Last_Approach

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So, I recently (last night) put together a new build:

CPU: AMD FX 8350
MB: MSI 970 Gaming
GPU: Nvidia GTX 760 (2gb)
RAM: 8gb
PSU: Novatech EVGA SN 650 G2

Of the above parts, the PSU and Motherboard are new - the CPU, GPU and RAM have all been in use for a while and have worked without any issues, able to run all the games I throw at them.

The build went shockingly well with no issues, and I was up and running back into Windows (on my existing Windows 10 installation) without problems.

I later then tried running Tomb Raider, which never EVER crashes. This completely locked up my PC after about 20 minutes of gaming, which as mentioned is very unusual.

After rebooting, I tried another game I've never had any issues with - Mad Max. The exact same thing happened.

I'm really at a loss what could be going on - I need to be pointed in the right direction before I either take the computer into a shop, or alternatively simply hurl it out of the window whilst screaming "this is sparta".

To start with; is there any way of determining through Windows logs what is causing the freeze? In the Event Viewer, all I see are the usual Kernel errors (because I'm manually restarting the machine), but no prior information.

Is it possibly the case that I need to do a fresh install of Windows, seeing as I've changed motherboard?
 
Solution
Wait a minuet, are you really saying that you swapped the motherboard in the system you have, where the version of windows installed on the boot drive for the running os was installed from scratch with another motherboard.


Of course at some point it`s going to lock up and freeze if the case, windows has to set its self up and configure it`s self based on what motherboard it detects and the chip set the motherboard is using.

Any difference from one motherboard to another where the controler and peripheral chip set is different results in windows locking up on any system.

New motherboard a clean fresh install of windows os. period.

That is the rule full stop.

So get a clean fresh install of windows OS setup with the new motherboard...

Last_Approach

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Well, the problem actually "resolved itself" - I have picked the "reinstall windows" answer as the solution however, and I will explain why.

I did three things before it was resolved:

1. Reseated the RAM - I don't think it was this, but it could have been...
2. Unisntalled an ASUS application that was giving an error on launching Windows.
3. Performed all Windows Updates.

I was able to game over the weekend with no freezing whatsoever.

I think it's important to note that, while I think re-installing Windows would definitely be required on previous versions of Windows (or when moving to a different socket motherboard), I think Windows 10 is actually clever enough to work this out on it's own.

When I first stared my machine after building it, Windows was "performing first time setup" - clearly, an existing version of Windows wouldn't need to do this. But I think this was Windows doing the setup that was described by "Shaun O" for the new hardware.

I hadn't realised as well that none of the Windows updates were done, so I did all these the other day as well.

In regards to the Windows installation itself; this WAS NOT ACTIVATED after I changed hardware. However, Windows 10 Anniversary Patch allows you to input your Windows 8 key (or presumably, Windows 7 as well) to Activate it, which is fantastic. Not only did it activate, but it also upgraded my version of Windows 10 to pro to match my Windows 8 Pro key.

I have no idea if the Anniversary Update happens as standard as part of the Windows Update, but in case this helps anyone you can download it manually here:

https://support.microsoft.com/en-gb/help/12387/windows-10-update-history

This will launch an application that will then perform all the required updates. WARNING: This took all evening for me, but it could be partly because my Windows was not up to date as well...

So yes...all resolved now; now I just need a new CPU cooler and two new case fans to keep everything nice and cold.