- Apr 24, 2019
- 11
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So this started on or around December 1st. I've had about 10 hard freezes while streaming on Twitch.
The fourth freeze was on Assassin's Creed: Odyssey and it happened as soon as I hit the 'stop recording' button on Streamlabs OBS. I was recording mp4 video to my HDD so if I crashed while still recording the video would have been corrupt, but this video was fine. I've had a couple 2 hour sessions of AC:O without incident since.
All the other freezes happened during Apex Legends...some mid-match, some in lobby, some in the 'this is your squad' screen, one was even as the game started up, though I had played a little earlier then switched to Fortnite because I thought I was going to freeze then switched back to Apex soon after.
They're usually preceded by some significant frame stuttering, I normally get a fairly smooth 80-110 fps. Ambient sounds continue. I usually wait about 20-30 seconds before pressing the reset button.
There's no blue screen. Reliability monitor only says 'windows was not properly shut down' but it often says that even when I do shut down normally.
I monitored temps last time with GPU-Z, GPU got around 80C, CPU got up to 60C. Fans seem normal.
Specs:
OS: Windows 10 pro.
Mobo: ASRock B450M Pro4 Micro ATX
CPU: Ryzen 5 1600 with Wraith Spire cooler.
GPU: EVGA 1660 Ti SC Gaming Ultra 6GB
RAM: Corsair Vengeance LPX 2x8GB DDR4 3200MHz
Case: Cougar MX 330
Storage: Samsung 860 Evo 500 GB SSD, Seagate Barracuda Compute 2 TB HDD
PSU: Insignia 450W 80plus white.
I built this PC myself last October, news parts, and initially had a SeaSonic S12III 500W 80plus Bronze, but within the first few weeks I got random restarts and some crashes, mostly when the GPU was under heavy load and eventually figured out the SeaSonic was defective. I filed a warranty claim and got a replacement, which was also defective except the second one caused random shutdowns instead of restarts. I didn't bother to submit a warranty claim because I was so annoyed with getting a 2nd straight defective unit and having to pay shipping to send it back, I put my old PC's not so old (under a year at the time) Insignia 450W in and it's been good for nearly a year.
The crashes aren't always right away. I've had a freeze happen after more than 2 straight hours of Apex, some are more like 20-30 minutes and some around 1 hour, and then the one where I played Apex for a bit, got some stuttering, went to Fortnite a bit then back to Apex and crashed before getting to lobby.
I think the first crash was after the update that added the Winter Express mode so I really want to blame Apex but I had that one crash during Assassin's Creed so that casts some doubt.
I updated my video driver a few days ago and that didn't fix it...actually reliability monitor shows a hardware error (live kernel event code 1b0) from when I restarted to install that driver but it was otherwise a completely normal driver update and restart.
I've been playing Apex through Steam since they made that switch, but last night I tried Apex on Origins and it still happened, Steam wasn't even running.
Besides Apex/Assassin's Creed the only major things running during all these crashes have been Streamlabs OBS, Firefox, and the Discord app.
In this time I've also played Fortnite, CS:GO, and Fall Guys without any freezes.
I tried a few minutes of Valley Benchmark and it was normal.
Not sure what else to do...thanks for any help.
The fourth freeze was on Assassin's Creed: Odyssey and it happened as soon as I hit the 'stop recording' button on Streamlabs OBS. I was recording mp4 video to my HDD so if I crashed while still recording the video would have been corrupt, but this video was fine. I've had a couple 2 hour sessions of AC:O without incident since.
All the other freezes happened during Apex Legends...some mid-match, some in lobby, some in the 'this is your squad' screen, one was even as the game started up, though I had played a little earlier then switched to Fortnite because I thought I was going to freeze then switched back to Apex soon after.
They're usually preceded by some significant frame stuttering, I normally get a fairly smooth 80-110 fps. Ambient sounds continue. I usually wait about 20-30 seconds before pressing the reset button.
There's no blue screen. Reliability monitor only says 'windows was not properly shut down' but it often says that even when I do shut down normally.
I monitored temps last time with GPU-Z, GPU got around 80C, CPU got up to 60C. Fans seem normal.
Specs:
OS: Windows 10 pro.
Mobo: ASRock B450M Pro4 Micro ATX
CPU: Ryzen 5 1600 with Wraith Spire cooler.
GPU: EVGA 1660 Ti SC Gaming Ultra 6GB
RAM: Corsair Vengeance LPX 2x8GB DDR4 3200MHz
Case: Cougar MX 330
Storage: Samsung 860 Evo 500 GB SSD, Seagate Barracuda Compute 2 TB HDD
PSU: Insignia 450W 80plus white.
I built this PC myself last October, news parts, and initially had a SeaSonic S12III 500W 80plus Bronze, but within the first few weeks I got random restarts and some crashes, mostly when the GPU was under heavy load and eventually figured out the SeaSonic was defective. I filed a warranty claim and got a replacement, which was also defective except the second one caused random shutdowns instead of restarts. I didn't bother to submit a warranty claim because I was so annoyed with getting a 2nd straight defective unit and having to pay shipping to send it back, I put my old PC's not so old (under a year at the time) Insignia 450W in and it's been good for nearly a year.
The crashes aren't always right away. I've had a freeze happen after more than 2 straight hours of Apex, some are more like 20-30 minutes and some around 1 hour, and then the one where I played Apex for a bit, got some stuttering, went to Fortnite a bit then back to Apex and crashed before getting to lobby.
I think the first crash was after the update that added the Winter Express mode so I really want to blame Apex but I had that one crash during Assassin's Creed so that casts some doubt.
I updated my video driver a few days ago and that didn't fix it...actually reliability monitor shows a hardware error (live kernel event code 1b0) from when I restarted to install that driver but it was otherwise a completely normal driver update and restart.
I've been playing Apex through Steam since they made that switch, but last night I tried Apex on Origins and it still happened, Steam wasn't even running.
Besides Apex/Assassin's Creed the only major things running during all these crashes have been Streamlabs OBS, Firefox, and the Discord app.
In this time I've also played Fortnite, CS:GO, and Fall Guys without any freezes.
I tried a few minutes of Valley Benchmark and it was normal.
Not sure what else to do...thanks for any help.
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