PC stopped recognizing printer.
It won't show up in Printers and Scanners menu when I click Add Printer nor in HP Smart app.
Printer is HP DeskJet 2700. OS is Windows 10.
Since it's both printer and scanner, Printers and Scanners sometimes show scanner, but not printer.
What I've tried:
It won't show up in Printers and Scanners menu when I click Add Printer nor in HP Smart app.
Printer is HP DeskJet 2700. OS is Windows 10.
Since it's both printer and scanner, Printers and Scanners sometimes show scanner, but not printer.
What I've tried:
- disconnecting and reconnecting cables
- using different usb port
- using different cables
- reinstalling driver (when it gets to a part where I need to connect the printer, it acts like printer is not connected)
- I tried using HP Diagnostic tool. It give me a red X on Driver (even tho latest drivers are installed) and Printer Online.
- tried updating the firmware, but I got an error first time. Now when it gets to a part where you choose printer, nothing shows up.
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