Question PC Keeps Crashing and Fully Shutting Down With No Warning When Playing High End Games

Jan 4, 2025
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Recently upgraded PC to play Marvel Rivals, but now it will keep randomly shutting down without warning. There's no blue screen, just shuts off and I just have to turn it back on. Crashed happened once when playing Metaphor Re:Fantazio as well. I'm not sure what's going on but these are the specs:

CPU: AMD Ryzen 7 5700X (recently upgraded from Ryzen 5 2600X)
GPU: ASUS Dual EVO OC 4060 (recently upgraded from MSI 1660 Super)
MOBO: ASRock B450M-HDV R4.0 (I did BIOS flash to version 7.4 which does support the CPU)
PSU: 650W
SSD: Sabrent 1TB
CPU Fan: Thermaltake UX200 SE (upgraded from Ryzen stock Wraith cooler)
OS: Windows 11

Link: https://pcpartpicker.com/list/pLBh74

I had a 500W PSU, upgraded because I thought the issue was not enough power, but it continued crashing. Bought a new CPU fan because I thought the issue was overheating CPU, but it rarely goes above 60 Celsius. I did an SSD wipe and redownloaded OS and everything. Been keeping track of CPU and GPU temps and they're hovering the 50-55 Celsius point right before crash. PC is still full crashing when I'm playing games and I don't know what to do, would appreciate any advice.

UPDATE: There have been enough crashes now that I have have gotten the warning "This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. Use a different sign-in option, or keep your device powered on for at least 2 hours and then try again."
 
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Recently upgraded PC to play Marvel Rivals, but now it will keep randomly shutting down without warning. There's no blue screen, just shuts off and I just have to turn it back on. Crashed happened once when playing Metaphor Re:Fantazio as well. I'm not sure what's going on but these are the specs:

CPU: AMD Ryzen 7 5700X (recently upgraded from Ryzen 5 2600X)
GPU: ASUS Dual EVO OC 4060 (recently upgraded from MSI 1660 Super)
MOBO: ASRock B450M-HDV R4.0 (I did BIOS flash to version 7.4 which does support the CPU)
PSU: 650W
SSD: Sabrent 1TB
CPU Fan: Thermaltake UX200 SE (upgraded from Ryzen stock Wraith cooler)
OS: Windows 11

Link: https://pcpartpicker.com/list/pLBh74

I had a 500W PSU, upgraded because I thought the issue was not enough power, but it continued crashing. Bought a new CPU fan because I thought the issue was overheating CPU, but it rarely goes above 60 Celsius. I did an SSD wipe and redownloaded OS and everything. Been keeping track of CPU and GPU temps and they're hovering the 50-55 Celsius point right before crash. PC is still full crashing when I'm playing games and I don't know what to do, would appreciate any advice.

UPDATE: There have been enough crashes now that I have have gotten the warning "This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. Use a different sign-in option, or keep your device powered on for at least 2 hours and then try again."


i would update to bios 10.10

current power supply you have upgraded to ?

did you uninstall the old drivers before installing the new card ?

i would completely uninstall nvidia drivers and download the newest drivers.

cpu cooler upgrade is ok but still a bit weedy as 4 heatpipes aren't greatest.

play a game with this program open


https://www.cpuid.com/softwares/hwmonitor.html

check idle before starting game

then after 30 minutes check max temp.
 
i would update to bios 10.10

current power supply you have upgraded to ?

did you uninstall the old drivers before installing the new card ?

i would completely uninstall nvidia drivers and download the newest drivers.

cpu cooler upgrade is ok but still a bit weedy as 4 heatpipes aren't greatest.

play a game with this program open


https://www.cpuid.com/softwares/hwmonitor.html

check idle before starting game

then after 30 minutes check max temp.
I will try BIOS 10.10

Current PSU is PowerSpec CW 650 Watt 80 Plus Gold ATX Semi-Modular Power Supply (https://www.microcenter.com/product/674656/CW_650_Watt_80_Plus_Gold_ATX_Semi-Modular_Power_Supply)

I did a full SSD wipe and reinstalled windows and everything, but to be safe, how would I uninstall the drivers and download the newest ones?

Any recommendations for a cooler upgrade?

I will try CPUID, but I also used NZXT Cam, while playing the game, GPU and CPU temps never went above 60 degrees Celsius.
 
I will try BIOS 10.10

Current PSU is PowerSpec CW 650 Watt 80 Plus Gold ATX Semi-Modular Power Supply (https://www.microcenter.com/product/674656/CW_650_Watt_80_Plus_Gold_ATX_Semi-Modular_Power_Supply)

I did a full SSD wipe and reinstalled windows and everything, but to be safe, how would I uninstall the drivers and download the newest ones?

Any recommendations for a cooler upgrade?

I will try CPUID, but I also used NZXT Cam, while playing the game, GPU and CPU temps never went above 60 degrees Celsius.

if rgb and overall better spread is important

https://pcpartpicker.com/product/L6...-assassin-argb-6617-cfm-cpu-cooler-ba120-argb

budget version doesnt have the same spreader on the bottom but doesnt matter as much.

https://pcpartpicker.com/product/43...-assassin-120-se-6617-cfm-cpu-cooler-ba120-se

uninstall threw add and remove programs the nvidia driver.

drivers can be found here


also if you havent already maybe get a heatsink for the nvme.
https://www.amazon.com/2242-Heatsin...-1-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&psc=1