Question PC keeps crashing because of Event ID 56 ACPI 2 and Microsoft Health service.

[ace2b]

My computer just keeps crashing for no expected reason, when I go to event viewer it either says that Microsoft health service has timed out or Event ID 56 ACPI 2 is trying to popup, this is annoying and I want to fix it. (resent)


Specs:

CPU: 12th Gen Intel(R) Core(TM) i7-12700K
Motherboard: Gigabyte Tech Co., Ltd.
Ram: 32.0 GB
GPU: Intel(R) UHD Graphics 770
OS: Windows 11
Monitor: Sceptre 1920x1080@75Hz

 

[Lutfij]

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

In Device Manager, do you see any item that's flagged with a yellow exclamation mark?

 

[ace2b]

dude i cant find half of these can you please just help me with what i have

 

[DaleH]

My computer just keeps crashing for no expected reason, when I go to event viewer it either says that Microsoft health service has timed out or Event ID 56 ACPI 2 is trying to popup, this is annoying and I want to fix it. (resent)


Specs:

CPU: 12th Gen Intel(R) Core(TM) i7-12700K
Motherboard: Gigabyte Tech Co., Ltd.
Ram: 32.0 GB
GPU: Intel(R) UHD Graphics 770
OS: Windows 11
Monitor: Sceptre 1920x1080@75Hz

your best bet is to google Event ID 56 ACPI 2

 

[DaleH]

your best bet is to google Event ID 56 ACPI 2

your best bet is to google Event ID 56 ACPI 2

https://tinyurl.com/27wjge2e

 

[ace2b]

got it fixed, i just need to update bios

 

[DaleH]

got it fixed, i just need to update bios

Please share what the fix was. Thanks.

 

[DaleH]

got it fixed, i just need to update bios

That doesn't help those who were trying to help you, so what fixed it?

 

[DaleH]

dude i cant find half of these can you please just help me with what i have

A google search found this on a MS forum: "
The ACPI 2 error you are seeing in the Event Viewer usually indicates a hardware issue, such as a problem with the power supply, motherboard, or RAM. Here are a few more things you can try:

Check the power supply: Make sure the power supply is providing enough power to the system and is not overheating. You can use a program like HWiNFO or HWMonitor to check the voltage readings and temperatures.

Check the RAM: Use a program like Memtest86 to test the RAM for errors. If errors are found, try removing one stick of RAM at a time and see if the problem goes away.

Check the motherboard: Make sure all the connections on the motherboard are secure and that there are no loose screws or other debris that may be causing a short.

Check for overheating: Make sure the CPU and GPU are not overheating by using a program like HWiNFO or HWMonitor to check the temperatures. If the temperatures are high, try cleaning out the dust from the fans and heat sinks or reapplying thermal paste.

Check for driver issues: Make sure all drivers are up to date, especially the graphics card drivers. You can also try rolling back to an earlier driver version to see if that helps.

If none of these solutions work, it may be worth contacting the manufacturer of the game or the PC components for further assistance."
I suggest you pursue the measures outlined above.