[SOLVED] PC randomly freezes with artifacts on the screen and observed "nvlddmkm cannot be found" errors in windows 11 event viewer

[mrodlk]

I recently upgraded my PC's motherboard and PSU following a PSU burnout incident. However, after the upgrade, my PC has been randomly freezing with artifacts on the screen. I observed "nvlddmkm cannot be found" errors in the Windows 11 event viewer. Despite trying several workarounds, the issue persists.

Here are the steps I've taken to address the problem:

1. Upgraded Current Braker from 6A to 10A (I was suspected something has to do with current flow)
2. Removed and reinstalled the Graphics Card.
3. Disable XMP profile in BIOS
4. Updated BIOS
5. Uninstalled Nvidia drivers using DDU and then reinstalled Nvidia drivers.
6. Formatted and reinstalled Windows 11.

Computer Spec:

• Intel® Core™ i5-12400F Processor
• MSI PRO B760M-P motherboard
• MSI RTX 3060
• 16GB DDR5 5600MHz RAM single stick
• 650W power supply
• OS Windows 11
• Nvidia Drivers 546.33
  
  Event log errors:
  
  "

The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3
20236902 20235d8e 202314e4 202312d0 2020f922 20231d5a 00000000 00000000

The message resource is present but the message was not found in the message table

"

"
The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3
Error occurred on GPUID: 100

The message resource is present but the message was not found in the message table

"

 

[drivinfast247]

It seems your GPU didn't make it through the PSU burnout after all.

 

[DSzymborski]

What are the brands and models of the old *and* new PSUs? I don't like speculating while missing very basic information.

 

[mrodlk]

What are the brands and models of the old *and* new PSUs? I don't like speculating while missing very basic information.

Old PSU - CORSAIR 550 WATT 80 PLUS BRONZE CERTIFIED POWER SUPPLY

​

New PSU - ANTEC ATOM B650 650W 80+ BRONZE

Old Mother board - gigabyte b660 ds3h ddr4
New Mother board - MSI PRO B760M-P DDR5 MOTHERBOARD

RAM also upgraded due to mother board

Old ram - 2 sticks of corsair 8gb ddr4-3200
New ram - 1 stick of corsair 16gb ddr5-5600

 

[mrodlk]

The issue have been resolved by myself and thanks for the peeps who commented:


The reported error was resolved by replacing the RAM. For anyone experiencing random freezes accompanied by artifacts, and if the PC restarts properly through the power button, please be aware that these random freezes may be caused by faulty memory, not by a dying GPU.