I built a pc for a friend, stress tested it, ran some games, and sent it out. Everything was working properly when I sent it out, sent via UPS. It gets there, tries it out and games run for like 30 minutes then the entire pc shuts off.
Troubleshooting steps I've told him to do so far:
-Ran stress tests timespy and Cinebench r24 (stress tests do not cause pc to crash, max CPU temp of 76°)
-ensure all CPU, Mobo, and GPU cables are properly seated
-ensure GPU is seated properly (he said he heard the click of the GPU going in, but this did not fix the issue)
-Reseat the RAM
-Disable XMP Profile (havent tried yet)
-turn off windows fast start (havent tried yet)
CPU:5800X3D
CPU cooler: Single fan be quiet i think?
Motherboard: b550 phantom
Ram: 3200 DDR4 G Skill
SSD/HDD: 1tb m.2
GPU:7800XT
PSU:750W corsair semi modular Gold+ I think the CZ75 and it was brand new
Chassis: phanteks XT Pro Ultra
OS: Win 11
Monitor:unsure
This problem would've caused me to immediately test out a different PSU but he doesn't have one. Feel bad about this and trying to help him out.
Troubleshooting steps I've told him to do so far:
-Ran stress tests timespy and Cinebench r24 (stress tests do not cause pc to crash, max CPU temp of 76°)
-ensure all CPU, Mobo, and GPU cables are properly seated
-ensure GPU is seated properly (he said he heard the click of the GPU going in, but this did not fix the issue)
-Reseat the RAM
-Disable XMP Profile (havent tried yet)
-turn off windows fast start (havent tried yet)
CPU:5800X3D
CPU cooler: Single fan be quiet i think?
Motherboard: b550 phantom
Ram: 3200 DDR4 G Skill
SSD/HDD: 1tb m.2
GPU:7800XT
PSU:750W corsair semi modular Gold+ I think the CZ75 and it was brand new
Chassis: phanteks XT Pro Ultra
OS: Win 11
Monitor:unsure
This problem would've caused me to immediately test out a different PSU but he doesn't have one. Feel bad about this and trying to help him out.
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