[SOLVED] PC reboots/shuts down when gaming ?

[anon2856]

After doing a lot of research and testing with various applications I think I am getting close to the heart of the issue.
My system shuts down consistently within minutes of running the OCCT power stress test. I checked the PSU with a voltmeter and all the readings were good.
This leads me to believe one of the other components is the culprit. But I am not sure where to go from here. My system and all it's components are only about 2 years old.

AMD Ryzen 5 2600x
Geforce GTX 1070
16G RAM
Cooler Master 650W Gold PSU
Gigabyte X470 AORUS Ultra Gaming-CF

 

[Lutfij]

Welcome to the forums, newcomer!

CoolerMaster is the brand of the PSU while 650W is the advertised wattage of the unit and Gold will be the 80+ efficiency rating. You didn't mention the model of the unit from CoolerMaster's portfolio. How old is the unit? If the system shuts down after being stressed/taxed, the issue can be one of two;
1| the system is overheating(thermal protection)
or
2| the PSU is faulty or failing(incapable of delivering power to the entire system).

Use HWMonitor to monitor temps when taxing the system and take note of your ambient room air temps.

 

[sizzling]

A volt meter cannot confirm a psu is working correctly under operating loads. It only has to go out of spec for a fraction of a second to cause problems.

 

[ohio_buckeye]

Typically systems shut off due to one of 2 things under load. Power or heat. Have you tried running hwmonitor under load to see your temperatures?

what case are you using and what is cooling like? I once had a power supply, back when top mounted power supplies were the norm, that would shut my system off under a load. I had to have an exhaust fan mounted directly under it and then it wouldn’t shut off.

As the poster above said, if you have owned the system a while, power supplies will get weak. It is possible that under load your power supply just can’t supply the power needed. You wouldn’t really see that on a voltmeter under test conditions since you wouldn’t have the power supply under load.

 

[anon2856]

Welcome to the forums, newcomer!

CoolerMaster is the brand of the PSU while 650W is the advertised wattage of the unit and Gold will be the 80+ efficiency rating. You didn't mention the model of the unit from CoolerMaster's portfolio. How old is the unit? If the system shuts down after being stressed/taxed, the issue can be one of two;
1| the system is overheating(thermal protection)
or
2| the PSU is faulty or failing(incapable of delivering power to the entire system).

Use HWMonitor to monitor temps when taxing the system and take note of your ambient room air temps.

It's about 2 years old. Model is mpy-6501-afaag
I got HWMonitor and have been watching temps. CPU stays around 83C in a warm room under load.

 

[anon2856]

Typically systems shut off due to one of 2 things under load. Power or heat. Have you tried running hwmonitor under load to see your temperatures?

what case are you using and what is cooling like? I once had a power supply, back when top mounted power supplies were the norm, that would shut my system off under a load. I had to have an exhaust fan mounted directly under it and then it wouldn’t shut off.

As the poster above said, if you have owned the system a while, power supplies will get weak. It is possible that under load your power supply just can’t supply the power needed. You wouldn’t really see that on a voltmeter under test conditions since you wouldn’t have the power supply under load.

Cougar MX330 Mid Tower case. My PSU is situated on the bottom back of the case and pulls air in from the bottom. There was a little dust buildup on the screen I just vacuumed up.

 

[ohio_buckeye]

Keep an eye on gpu temp also. 83 is a little warm. Is that load or idle?

 

[anon2856]

Keep an eye on gpu temp also. 83 is a little warm. Is that load or idle?

That is under load. On hot days it has gotten close to 90.

 

[anon2856]

I will try to test the system on a diff PSU today. Unfortunately I have not built up a collection of extra PC components yet. This is quite an interesting/frustrating learning process.

 

[ohio_buckeye]

You can get in a cycle. Building up some parts and then clean out later, then realize you need parts you threw out lol.

 

[anon2856]

The reboots started with the heat wave we just had recently. At first I thought this was just an overheating issue but the restarts persisted even on cool days. Perhaps the heat wave pushed a component over the edge that was already close to failing.

 

[ohio_buckeye]

Might be power supply then.

 

[anon2856]

Might be power supply then.

I hope so. That would be an easy fix. I was worried about my motherboard or even worse, my GPU.

 

[Vic 40]

That is under load. On hot days it has gotten close to 90.

That is pretty high for a 2600X, what cooler do you use?

 

[anon2856]

That is pretty high for a 2600X, what cooler do you use?

Stock wraith cooler that came with it. I think I'll invest in a better one.

Update: It was indeed my PSU. Swapped out my Cooler Master 650W for an EVGA 850W GQ. No problems now. THank you all for your input!

 

[Vic 40]

Update: It was indeed my PSU. Swapped out my Cooler Master 650W for an EVGA 850W GQ. No problems now. THank you all for your input!

Good to hear.😁

Stock wraith cooler that came with it. I think I'll invest in a better one.

that would be a good investment imo. Something around $25 will already do fine.

 

[anon2856]

Good to hear.😁




that would be a good investment imo. Something around $25 will already do fine.

Any suggestions for cooler upgrades? I see good options for around $50 but nothing that cheap.

 

[ohio_buckeye]

No experience with it, but check out the deepcool gammax 400. I think you can usually get those on Amazon for about 20 bucks.

https://www.amazon.com/DEEPCOOL-GAMMAXX-400-Blue-Compatible/dp/B00JQ2YDCY

I was looking into this the other day for my Ryzen 3600. This also came up in the search and seemed to have good reviews.

https://www.amazon.com/Cooler-Direct-Contact-Heatpipes-ARESGAME/dp/B091P9R3WK

 

[Vic 40]

Any suggestions for cooler upgrades? I see good options for around $50 but nothing that cheap.

https://pcpartpicker.com/products/compare/TnJtt6,tn4BD3,kjdrxr,qRKKHx/

these should do better and aren't too expensive. The Vetroo seems to be a pretty good cooler, Jayz Two cents did a kind of review about it and was really impressed.

View: https://www.youtube.com/watch?v=2LDz-uDKoJo