Question PC restarts ?

[fillipo]

Hello guys, please help me.

What is the main issue of my PC, it just suddenly goes black screen and starts restarting?
At first i thought it's just a random thing but when i opened google chrome it goes like freezes and then restarts, i don't know if its just that or if i just leave the pc idle it's still going to occur ?

MBD: ASUS PRIME B560M-A
CPU: 11th Gen Intel(R) Core(TM) i9-11900 @ 2.50GHz, 2496 Mhz, 8 Core(s), 16 Logical Processor(s)
GPU: AMD Radeon RX 6700 XT
RAM: 32GB (2 x 16GB)
PSU: CORSAIR 750 W

please help me if you guys have any idea whats the issue is, thank you

 

[Lutfij]

CPU: 11th Gen Intel(R) Core(TM) i9-11900 @ 2.50GHz, 2496 Mhz, 8 Core(s), 16 Logical Processor(s)
How are you cooling the processor?

MBD: ASUS PRIME B560M-A
BIOS version for your motherboard?

RAM: 32GB (2 x 16GB)
Go a link to the ram you're using?

PSU: CORSAIR 750 W
Corsair is the brand of the unit, while 750W is the advertised wattage of the unit, what is the model of the PSU and it's age?

You forgot to mention the OS you're on. Are you seeing any BSoD's? If not, try and run memtest and see if that comes up with errors.

 

[Ralston18]

My suggestions:

Power down, unplug, open the case.

Clean out dust and debris.

Verify by sight and feel that all connectors, cards, RAM, jumpers, and case connections are fully and firmly in place.

Use a bright flashlight to inspect for signs of damage: bare conductor showing, melting, kinked or pinched cables, corrosion, moisture, swollen components, browned or blackened areas, cracks, loose or missing screws...

Next:

Run "dism" and "sfc /scannow" to look for and find any buggy or corupted files.

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

There are other things that can be done if that proves necessary.

 

[fillipo]

Processor 11th Gen Intel(R) Core(TM) i9-11900 @ 2.50GHz, 2496 Mhz, 8 Core(s), 16 Logical Processor(s)
How are you cooling the processor?

PRIME B560M-A
BIOS version for your motherboard?

RAM 32.0 GB 2x16
Go a link to the ram you're using?

PSU CORSAIR 750 W
Corsair is the brand of the unit, while 750W is the advertised wattage of the unit, what is the model of the PSU and it's age?

You forgot to mention the OS you're on. Are you seeing any BSoD's? If not, try and run memtest and see if that comes up with errors.

My PSU fan is ID-COOLING SE-224-XT BASIC 2 FAN - Dual Fan / se 224xt / se224xt

I am using ADATA GAMMIX D35 DDR4 32GB

My BIOS version
BIOS Version/Date American Megatrends Inc. 2404, 12/21/2023

PSU its corsair CV750

and im on windows 11 64 bit, and no there is no BSoD the screen just turn black and then restart by it self

 

[stonecarver]

AMD Radeon RX 6700 XT

I second Ralston18 your GPU could have 4 years of dust that when gaming it can't cool off and you get the black screen or reboots.

 

[Aeacus]

there is no BSoD the screen just turn black and then restart by it self

Random reboots or shutdowns are mostly caused by 2 issues:
1. CPU/GPU overheats and to prevent any damage, system shuts down.
2. PSU fails to deliver enough power to the GPU or fails to keep smooth enough voltage for PC's operation.

First check your CPU/GPU temps, both at idle and under load. If temps are within reason then it's safe to assume that it's the PSU who is acting up.

PSU its corsair CV750

Low quality PSU, which is most likely the sole reason why your PC randomly restarts.

Only fix is new, good quality PSU, e.g: Seasonic Focus/Vertex/PRIME, Corsair RMx/RMi/HXi/AXi, Super Flower Leadex Gold/Platinum/Titanium.
Or if you want the latest ATX 3.0/3.1 PSU, then: https://hwbusters.com/best_picks/best-atxv3-pcie5-ready-psus-picks-hardware-busters/

(My 3x PCs are also powered by Seasonic. I have 2x PRIME TX-650 units and one Focus PX-550 unit. Full specs with pics in my sig.)

 

[fillipo]

My suggestions:

Power down, unplug, open the case.

Clean out dust and debris.

Verify by sight and feel that all connectors, cards, RAM, jumpers, and case connections are fully and firmly in place.

Use a bright flashlight to inspect for signs of damage: bare conductor showing, melting, kinked or pinched cables, corrosion, moisture, swollen components, browned or blackened areas, cracks, loose or missing screws...

Next:

Run "dism" and "sfc /scannow" to look for and find any buggy or corupted files.

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

There are other things that can be done if that proves necessary.

I have went all these steps and it said repaired succsessfully ill check again tonight hopefully it fixes the problem

 

[fillipo]

I second Ralston18 your GPU could have 4 years of dust that when gaming it can't cool off and you get the black screen or reboots.

I checked temp on idle is CPU 44 C and GPU 34 C i think its still normal right?

 

[fillipo]

Random reboots or shutdowns are mostly caused by 2 issues:
1. CPU/GPU overheats and to prevent any damage, system shuts down.
2. PSU fails to deliver enough power to the GPU or fails to keep smooth enough voltage for PC's operation.

First check your CPU/GPU temps, both at idle and under load. If temps are within reason then it's safe to assume that it's the PSU who is acting up.


Low quality PSU, which is most likely the sole reason why your PC randomly restarts.

Only fix is new, good quality PSU, e.g: Seasonic Focus/Vertex/PRIME, Corsair RMx/RMi/HXi/AXi, Super Flower Leadex Gold/Platinum/Titanium.
Or if you want the latest ATX 3.0/3.1 PSU, then: https://hwbusters.com/best_picks/best-atxv3-pcie5-ready-psus-picks-hardware-busters/

(My 3x PCs are also powered by Seasonic. I have 2x PRIME TX-650 units and one Focus PX-550 unit. Full specs with pics in my sig.)

Random reboots or shutdowns are mostly caused by 2 issues:
1. CPU/GPU overheats and to prevent any damage, system shuts down.
2. PSU fails to deliver enough power to the GPU or fails to keep smooth enough voltage for PC's operation.

First check your CPU/GPU temps, both at idle and under load. If temps are within reason then it's safe to assume that it's the PSU who is acting up.


Low quality PSU, which is most likely the sole reason why your PC randomly restarts.

Only fix is new, good quality PSU, e.g: Seasonic Focus/Vertex/PRIME, Corsair RMx/RMi/HXi/AXi, Super Flower Leadex Gold/Platinum/Titanium.
Or if you want the latest ATX 3.0/3.1 PSU, then: https://hwbusters.com/best_picks/best-atxv3-pcie5-ready-psus-picks-hardware-busters/

(My 3x PCs are also powered by Seasonic. I have 2x PRIME TX-650 units and one Focus PX-550 unit. Full specs with pics in my sig.)

I think CPU GPU temp are fine CPU aroung 40 C and GPU around 30 C, its sad if it really because of the PSU i just bought it 2 years ago and PSU are pretty expensive

 

[Aeacus]

its sad if it really because of the PSU i just bought it 2 years ago

Many people care little, if any, about PSU and often buy the cheapest option, since they think all PSUs are created equal and why to pay more for same. Sadly, this is not the case. Just like with all hardware, there are good PSUs and there are bad PSUs. PSU price is one such indicator, since you can not have cheap and good PSU. If you want cheap and good PSU, you have to buy two PSUs: the cheap one and the good one.

Also, since PSU powers everything, it is the most important component inside the PC.
Hence why NEVER cheap out on PSU! Also, never buy used PSU either.

Most people doesn't research PSUs until the PSU they have, is starting to produce issues. Random reboots/shut downs are actually the least severe issue, but on many instances, PSU makes "pop", releases magic smoke and takes other hardware with it. MoBos and GPUs most often die due to the bad PSU, which is used to power them.
And once the issues arise (or the PC is dead), then people start researching PSUs and go with good quality unit.

and PSU are pretty expensive

Compared to how expensive CPUs and GPUs are, PSUs are actually cheap. Even good quality ones.

In your build, you have top-end Core i9. That's 300+ bucks CPU,
pcpp: https://pcpartpicker.com/product/3y4Ycf/intel-core-i9-11900-25-ghz-8-core-processor-bx8070811900

Or your GPU, RX 6700XT. That's 460 bucks GPU,
pcpp: https://pcpartpicker.com/products/video-card/#c=501&sort=price&page=1

Compared to your CPU and GPU, good and great quality PSUs actually cost peanuts;
pcpp: https://pcpartpicker.com/products/compare/kz7p99,Yp3mP6,26rRsY,76vdnQ/

So, if you could afford 300+ bucks CPU and 450+ bucks GPU, i see no reason why you couldn't afford ~200 bucks PSU.

 

[fillipo]

Many people care little, if any, about PSU and often buy the cheapest option, since they think all PSUs are created equal and why to pay more for same. Sadly, this is not the case. Just like with all hardware, there are good PSUs and there are bad PSUs. PSU price is one such indicator, since you can not have cheap and good PSU. If you want cheap and good PSU, you have to buy two PSUs: the cheap one and the good one.

Also, since PSU powers everything, it is the most important component inside the PC.
Hence why NEVER cheap out on PSU! Also, never buy used PSU either.

Most people doesn't research PSUs until the PSU they have, is starting to produce issues. Random reboots/shut downs are actually the least severe issue, but on many instances, PSU makes "pop", releases magic smoke and takes other hardware with it. MoBos and GPUs most often die due to the bad PSU, which is used to power them.
And once the issues arise (or the PC is dead), then people start researching PSUs and go with good quality unit.


Compared to how expensive CPUs and GPUs are, PSUs are actually cheap. Even good quality ones.

In your build, you have top-end Core i9. That's 300+ bucks CPU,
pcpp: https://pcpartpicker.com/product/3y4Ycf/intel-core-i9-11900-25-ghz-8-core-processor-bx8070811900

Or your GPU, RX 6700XT. That's 460 bucks GPU,
pcpp: https://pcpartpicker.com/products/video-card/#c=501&sort=price&page=1

Compared to your CPU and GPU, good and great quality PSUs actually cost peanuts;
pcpp: https://pcpartpicker.com/products/compare/kz7p99,Yp3mP6,26rRsY,76vdnQ/

So, if you could afford 300+ bucks CPU and 450+ bucks GPU, i see no reason why you couldn't afford ~200 bucks PSU.

Man, thanks for the slap in the face. I will try to save up my money and buy one of your PSU recommendations. man thank you so much