[SOLVED] PC restarts while gaming.

[ladyofthedancingwater]

PC shuts down after 1-2 seconds turns on while playing CK3. I've checked temperatures many times and it's not overheating. I did CHKDSK, memtest, reinstall/update drivers, deleted and clean installed the game, verified the integrity of the game files, downloaded c++, netframework, directx. It only happens in CK3, i've contacted the Paradox(developer) support but after seeing the crash logs and stuff they told me that i have an hardware issue and that they can't help me with that.

Specs:
Operating System: Windows 10 Enterprise 64-bit
CPU: Intel Core i5 6500 @ 3.20GHz
RAM: Corsair Vengeance 16,0GB (2x8) DDR4 2400Mhz
Motherboard: MSI Z170A PC MATE (MS-7971) (U3E1)
Graphics: 4095MB NVIDIA GeForce GTX 960 (MSI)
Storage 223GB SanDisk Ultra II 240GB (SATA (SSD)), 931GB Western Digital WDC WD10EZEX-00WN4A0 (SATA )



Event viewer:

https://imgur.com/a/PAACA7Y

View: https://imgur.com/a/PAACA7Y

 

[rgd1101]

brand and model of the psu?
why are you using enterprise windows 10?

 

[ladyofthedancingwater]

brand and model of the psu?
why are you using enterprise windows 10?

Corsair VS650.
I have no idea why. Is it bad to use enterprise

 

[Bassman999]

Do you have a different PSU to swap?
Id say 90% of the time this is a defective PSU

 

[ladyofthedancingwater]

Do you have a different PSU to swap?
Id say 90% of the time this is a defective PSU

Unfortunately i don't have a different PSU.
Correct me if im wrong but if the PSU is defective wouldn't other games cause a restart too.

 

[Bassman999]

Unfortunately i don't have a different PSU.
Correct me if im wrong but if the PSU is defective wouldn't other games cause a restart too.

Some games are more cpu and other gpu dependant and the stress on psu will be different.
Could be a graphics diver issue possibly also

 

[ladyofthedancingwater]

Some games are more cpu and other gpu dependant and the stress on psu will be different.
Could be a graphics diver issue possibly also

I play cod:warzone too and it is way more demanding than CK3 but i never had any crash/restart playing that.

 

[Zerk2012]

I play cod:warzone too and it is way more demanding than CK3 but i never had any crash/restart playing that.

Have you tried reinstalling the game or run the repair option?

 

[ladyofthedancingwater]

Have you tried reinstalling the game or run the repair option?

many times

 

[Eximo]

Enterprise edition of Windows does have a few more security settings enabled by default. But they are silly things like minimum password lengths for installed databases and other oddities. Generally best to stick with Home. Pro if you still want to do some domain level stuff.