Hi all, pretty new here.
I have a problem that developed recently where my PC shuts down suddenly and completely during a game. I've never has this happen, its literally only happened while playing Tetris Effect, no other games have triggered this. I normally dont consider myself as playing alot of intensive games, but maybe these are more intensive then I thought. Pretty much at the top of most played and intensive games, you would have Jurassic World Evolution, Planet Coaster, and Subnautica. I also play Rocket League and Two Point Hospital, but those dont seem very intense where system resources are concerned. But I really have only has this happen this week, and only with Tetris Effect. Initially I was playing TE on ultra settings, but turned them down to high, and I'm not sure if its important, but the PC has shut down only on the final level, where the particle effects seem to be unusually heavy. Additionally, we've had quite the heat wave this week (same week that TE came out, so I cant really compare during cold weather), along with very high humidity, so I can only assume thats also a factor. Now when I'm playing TE, I had shut downs while playing on the high settings, then I turned them down to medium, which seemed to last longer, but did have a shut down, then turned down to low, and never got a shut down on low settings.
This morning I ran the CPU, GPU, and PSU stress test in OCCT, each for 30 min, all were normal. CPU temps hovered around 57c, GPU at about 88c. After the tests, I playedthe final level on TE on low settings, completed it, and turned the settings back to high and played the first three levels, no problem. I checked temps again in HWiNFO64, and CPU was around 55c, and GPU got up to 91c, which did seem high to me.
In googling for info, I've seen alot of talk about the power supply being the problem, but when using power supply calulator, it doesnt seem to indicate that I'm underpowered. My specs are as follows:
Ryzen 5 1400, with Arctic Freezer 13 CO mounted
RX 580 4gb
MSI B350M
EVGA 650w G2
Everything is stock setting, never overclocked.
Please let me know if I messed something on specs.
As far as the stress tests go, should I run them longer? I wasnt sure if 30 min was enough to perhaps produce and error. Also, while I poking around the bios, I noticed that the system power fault protection is disabled. Should I enable this?
Any help is appreciated, thank you very much!
I have a problem that developed recently where my PC shuts down suddenly and completely during a game. I've never has this happen, its literally only happened while playing Tetris Effect, no other games have triggered this. I normally dont consider myself as playing alot of intensive games, but maybe these are more intensive then I thought. Pretty much at the top of most played and intensive games, you would have Jurassic World Evolution, Planet Coaster, and Subnautica. I also play Rocket League and Two Point Hospital, but those dont seem very intense where system resources are concerned. But I really have only has this happen this week, and only with Tetris Effect. Initially I was playing TE on ultra settings, but turned them down to high, and I'm not sure if its important, but the PC has shut down only on the final level, where the particle effects seem to be unusually heavy. Additionally, we've had quite the heat wave this week (same week that TE came out, so I cant really compare during cold weather), along with very high humidity, so I can only assume thats also a factor. Now when I'm playing TE, I had shut downs while playing on the high settings, then I turned them down to medium, which seemed to last longer, but did have a shut down, then turned down to low, and never got a shut down on low settings.
This morning I ran the CPU, GPU, and PSU stress test in OCCT, each for 30 min, all were normal. CPU temps hovered around 57c, GPU at about 88c. After the tests, I playedthe final level on TE on low settings, completed it, and turned the settings back to high and played the first three levels, no problem. I checked temps again in HWiNFO64, and CPU was around 55c, and GPU got up to 91c, which did seem high to me.
In googling for info, I've seen alot of talk about the power supply being the problem, but when using power supply calulator, it doesnt seem to indicate that I'm underpowered. My specs are as follows:
Ryzen 5 1400, with Arctic Freezer 13 CO mounted
RX 580 4gb
MSI B350M
EVGA 650w G2
Everything is stock setting, never overclocked.
Please let me know if I messed something on specs.
As far as the stress tests go, should I run them longer? I wasnt sure if 30 min was enough to perhaps produce and error. Also, while I poking around the bios, I noticed that the system power fault protection is disabled. Should I enable this?
Any help is appreciated, thank you very much!