PC shuts down when looking at smokes in CS:GO

[Redspark17]

Hey,
I recently installed some new case fans to try and stop a problem i've been having. Whenever i look or go through a smoke in CS:GO, after 10 seconds or so, my PC shuts down (Completely turns off, with a black screen). I have tried installing new drivers onto my graphics card and nothing has changed. I originally thought it was a temperature problem, but my CPU stays at around 50-55 degrees when gaming, and my graphics card goes up to around 70 degrees. anyone have any ideas?

Specs:
CPU: AMD FX 6350 (Not overclocked)
GPU: ATI Red dragon PowerColour Radeon RX 460 2GB
RAM: 8GB Corsair Vengeance DDR3
CASE: Corsair Carbide 100R
PSU: CIT 450W
Motherboard: Gigabyte 970A-DS3P

 

[jowen3400]

Don't look at smoke.

 

[jowen3400]

lol Kidding! Is this the only game you have this on?

 

[Redspark17]

lol Kidding! Is this the only game you have this on?

No, actually. It happened once after playing Civilization 5 for 2 hours straight. But it can happen after only 5 Mins of CS:GO

 

[mwryder55]

Your power supply might not be able to provide the needed power to the video card when going into areas with high detail, like smoke. You might want to try a benchmarking program like Heaven to see if the same thing happens there.

 

[Redspark17]

Your power supply might not be able to provide the needed power to the video card when going into areas with high detail, like smoke. You might want to try a benchmarking program like Heaven to see if the same thing happens there.

I tried Heaven Benchmark at high quality and my PC shut down in 20 seconds of it running. Does this mean my PSU is faulty/too low Wattage for my PC?

 

[jowen3400]

when was the last time you installed Windows ... and what ver are you running 7? 10? I don'y think it is a PSU issue. Those are just off. Could be MOBO do you have one stick of 8? or 2 sticks of 4? if so try 1 in your 1 slot then try the second in your one slot. If that works try them both in your 2 slot.

 

[dotas1]

Your PSU is of questionable quality at best. It's 99,9% the root of your problem.
Get a Corsair or a Seasonic 550-650w to be also able to add more hardware if needed.

 

[rcald2000]

Redspark17 Is this a prebuilt computer? What is your motherboard's manufacturer and model number? Your computer definitely shuts down, right? It isn't simply restarting?

Also, please take 2 or 3 pictures of the inside of your case, upload them to imgur and share the links here. I'm trying to get an idea of the airflow inside the case and other variables.

 

[mwryder55]

Your power supply might not be able to provide the needed power to the video card when going into areas with high detail, like smoke. You might want to try a benchmarking program like Heaven to see if the same thing happens there.

I tried Heaven Benchmark at high quality and my PC shut down in 20 seconds of it running. Does this mean my PSU is faulty/too low Wattage for my PC?

I had to replace a year old 650 Watt power supply for the same reason. Getting a better quality unit of the same wattage totally fixed the problem. I assume the problem was it was not supplying enough current to the 6 pin connector on my GTX 1060. The previous card, a GTX 760, worked fine but it used a 6 and 8 pin connector so it may have been getting enough current between the two connectors.

 

[Redspark17]

when was the last time you installed Windows ... and what ver are you running 7? 10? I don'y think it is a PSU issue. Those are just off. Could be MOBO do you have one stick of 8? or 2 sticks of 4? if so try 1 in your 1 slot then try the second in your one slot. If that works try them both in your 2 slot.

I'm running windows 10. It was installed in september of last year. I forgot to put the Motherboard in the specs, ill add it now. I have one stick of 8GB RAM in the 4th slot (furthest away from CPU). I'll try to put it in other slots.

 

[Redspark17]

Redspark17 Is this a prebuilt computer? What is your motherboard's manufacturer and model number? Your computer definitely shuts down, right? It isn't simply restarting?

Also, please take 2 or 3 pictures of the inside of your case, upload them to imgur and share the links here. I'm trying to get an idea of the airflow inside the case and other variables.

I have updated the main post with details on the Motherboard. The computer completely shuts down, without restarting. I will post images as soon as i can.
Images: http://imgur.com/gallery/ChSg0

 

[rcald2000]

Redspark17 Did you connect the P4 4-Pin 12V Connector from the power supply to the motherboard 4-Pin socket? I've circled the socket on the image below in a light blue color (upper left hand corner).

 

[Redspark17]

Redspark17 Did you connect the P4 4-Pin 12V Connector from the power supply to the motherboard 4-Pin socket? I've circled the socket on the image below in a light blue color (upper left hand corner).

Yes, it is connected.

 

[rcald2000]

Could you do me a favor and take a photo of the power supply's label? I've tried several Google searches and I cannot find any information about it. Honestly, I can't even find the manufacturers website. I'd like to see the label, so that I can see what the listed technical specs are. I have to admit that I'm well aware of CIT's dismal reputation on many technical message boards.

As far as the heat, I have heard of north and south bridges overheating and cause system reboots, but not complete shutdowns. Please post a picture of the label as well as the inside of the build.

 

[Redspark17]

Redspark17 Did you connect the P4 4-Pin 12V Connector from the power supply to the motherboard 4-Pin socket? I've circled the socket on the image below in a light blue color (upper left hand corner).

Could you do me a favor and take a photo of the power supply's label? I've tried several Google searches and I cannot find any information about it. Honestly, I can't even find the manufacturers website. I'd like to see the label, so that I can see what the listed technical specs are. I have to admit that I'm well aware of CIT's dismal reputation on many technical message boards.

As far as the heat, I have heard of north and south bridges overheating and cause system reboots, but not complete shutdowns. Please post a picture of the label as well as the inside of the build.

Here is a picture of the label: http://imgur.com/gallery/O9Nt6
I gave a link to the images of the PC in another message

 

[rcald2000]

Oh my. The claimed wattage is 500, but in reality it's only 324 watts; represented by the 27 amps on the 12v rail. Dotas1 was correct, when he stated that you should replace that power supply. What country are you located? I presume it's not the US, since the PSU says 230V on it. Please list one or two websites that you feel comfortable ordering PC parts from and we'll try to help you pick a good replacement.

 

[Redspark17]

Oh my. The claimed wattage is 500, but in reality it's only 324 watts; represented by the 27 amps on the 12v rail. Dotas1 was correct, when he stated that you should replace that power supply. What country are you located? I presume it's not the US, since the PSU says 230V on it. Please list one or two websites that you feel comfortable ordering PC parts from and we'll try to help you pick a good replacement.

I am located in the UK, but i dont have the funds at the moment to get a new power supply. Could you recommend one or 2 that i should get, and i will purchase it at a later date. Also, how did you figure out the wattage? Thanks

 

[dotas1]

27 amps x 12 volts = 324 watts.
almost any corsair or seasonic PSU is good for you. I already suggested considering the 550-650w range

 

[Redspark17]

27 amps x 12 volts = 324 watts.
almost any corsair or seasonic PSU is good for you. I already suggested considering the 550-650w range

Thanks