PC suddenly goes from high end to low end?

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fairytaillover94

Jul 23, 2018
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I have a store bought Alienware Aurora R6, and it's been doing me wonders. Sometime yesterday however, I ended up getting very bad performance issues. I found that going into the graphics settings and turning the graphics from the top setting to a lower setting (Normally medium or lowest) makes the game work as intended, so I know it isn't an internet problem. This problem came very out of the blue, as I was playing Ark: Survival Evolved on the highest graphical settings with no problem the day before I encounter this problem, as well as Elite Dangerous no more than 5 hours from encountering these problems.

I don't know specifically what specs I need to put, but here is a link that specifies most of it.
https://www.cnet.com/products/alienware-aurora-r6-mdt-core-i7-7700-3-6-ghz-16-gb-1-256-tb-awaur67505slvpus/specs/
 
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Download, and install HWMon/Info. Run an instance of it, and let your system idle for 20 mins. Then take a screenshot of HWmon. Do the same thing again, but this time when a game is running. Alt-tab out of the game and take a screenshot of Hwmon once again. This will show us what your system is doing and what may be going on hardware wise.

Look for high disk usage also. Use task manager, performance tab, and just keep an eye on it as you are doing intensive tasks i.e gaming.

Your system is a well capable 1080p high/ultra gaming system, so something is amiss.
 
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CPU temp shot up to 75C while trying to play Rocket League on high graphics. I also noticed while watching a video (not playing a game) that task manager said my hard drive was using all of its power, but I could not recreate it.

Could you provide me a link to the program you are asking me to use?
 
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https://www.cpuid.com/softwares/hwmonitor.html

So, it's sounds like there's maybe one or two things going on. High temps, or high disk usage. Both of which could cause stuttering or FPS issues.
 
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Okay, doing the run now and i'll check in with that in 20. In the mean time, is there a way to solve the heat problem without opening up the computer itself? I have it under warranty and I'm pretty sure that opening the case up breaks said warranty.
 
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So, in that case, something is making your disk usage so high. There must be some back round task, malware-virus hogging the HD. This would defo cause that problem.

As rgd1101 has suggested, run a full system scan. If that doesn't work then you need to consider Philballer17's advice and a fresh install of windows.
 
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Well, yes, but that goes against the grain. You could do a back up and restore the back up. But if you have malware, virus etc, then you would just introduce it back to the system potentially.

I know it's a pain, but doing a clean install is the best option. If you can migrate certain stuff you know is not infected, or affected then you could stick it on a USB/External Drive. But you run the risk of putting the problem back.
 
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Formatting is an absolute last resort in my eyes.

For starters remove/uninstall geforce experience.
You can do this from add/remove programs while leaving the actual gpu drivers intact.

Geforce experience has been an absolute bane,in its last 4 or 5 iterations & can push massive disk usage in some cases.
 
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