PC takes a while to turn off

gmanas

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Sep 8, 2015
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I don't really think this is a win 10 problem, but since i have it I'll post it here regardless.

Hello,
While my pc boots pretty quickly, even without an SSD(by my standards anyway), it takes a while to turn off. Windows shuts down fine, monitor says it's going into sleep mode, but the actual system hangs there for a minute or two for no apparent reason. Any ideas?

System specs if they're any indication:
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i5 2400 @ 3.10GHz 37 °C
Sandy Bridge 32nm Technology
RAM
8,00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co. Ltd. H61M-S2PV REV 2.2 (Intel Core i5-2400 CPU @ 3.10GHz) 28 °C
Graphics
Philips 196VL (1366x768@60Hz)
8192MB ATI AMD Radeon R9 390 Series (Gigabyte) 62 °C
Storage
931GB Seagate ST1000DM003-1ER162 ATA Device (SATA) 27 °C (Main disk)
465GB Seagate ST3500413AS ATA Device (SATA) 28 °C (Storage/Downloads)
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio
 


no i mean it turns off, but just takes a while
 
I'm also experiencing this problem, which I never had. I'm assuming it was because of a recent update, though I'm not sure if there was even a "recent" update considering I did a fresh install of windows 10 about a month ago.

Still looking for answers.
My PC can boot within 15 seconds, yet takes at least a minute or two to shut down.

UPDATE
After looking through some various threads, one user said he noted an Event ID error # 7031.

The User Data Access_f3851ee service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

Can we see if everyone else is getting the same error?
 
Posting in its own thread for the sake of OCD.

I believe i've found a fix. I received two errors in my event viewer.

Event 7031 // The User Data Access_f8e37e2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

Event 7011 // A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgsvc service.

As you can see both prompt a Time out of XXXX Milliseconds. I believe this is what is causing the hangs in shut down.

Now for me, this problem fixed it.

For Event 7031 I opened the CMD as Administrator. I first entered.

sc stop "OneSyncSvc"

I recieved an error. I then entered

sc config "OneSyncSvc" start= disabled

I was prompted with a "Success" indicating that what i entered stopped One sync.
Now this is tied to Windows 10's Sync feature I believe, it is suppose to disable apps such as "People, Calender" etc... Correct me if I'm wrong.
After I typed both of those in the CMD as Admin I have not received Error 7031.

For error 7011, It was tied to AVG anti Virus. Every time I would shut down it would hang. ( Though I had no clue ). Simply uninstalling fixed this issue.

Now Please, if anyone sees that I'm wrong with what I've provided as a Solution please correct me. But what I've done has fixed my PC Hanging on shut down.