Question Pc turns off, ram and power button stay on

[Joppie]

Hi,

I've been running into a very odd issue.
Every now and then (while playing a game) my pc will turn itself off but the ram stays lit up. The power button stays on but does not function, I can press it all I want but nothing happens.
I have checked the windows event viewer after it happens but I can't find any useful information there.

Most recent times it happened was while playing "It Takes Two" and in Trials Rising. I've had it happen before in gta but I rarely play that.
As far as I know my temps are all fine, slightly hot now that it's summer again, but they aren't in dangerous territory (65c max cpu, 81c max gpu, 60c max ram (stress testing)).

I've read it could be a power supply issue, but the thing is basically brand new.
I've ran memtest86 a while, got an error, tested all the sticks, no errors. Next day I tried with all 4 ram sticks and got no errors again.

If anyone has an idea what's going on, I'd love to hear from you.

SPEC LIST:
CPU: R9 5900X
GPU: gigabyte rtx 2080ti
MOBO: Asus tuf x570 gaming plus WiFi
Psu: corsair HX1000i
Ram: 4x 8gb corsair vengeance rgb Pro @ 3200Mhz

 

[Lutfij]

It's possible that you got a faulty unit. You will need to check and see which BIOS version you're currently on for your motherboard. Does the issue crop up with certain titles or with all games? Stress test your system with Superpositon or Timespy and see if you find any hiccups?

 

[Joppie]

It's possible that you got a faulty unit. You will need to check and see which BIOS version you're currently on for your motherboard. Does the issue crop up with certain titles or with all games? Stress test your system with Superpositon or Timespy and see if you find any hiccups?

I recently updated my bios to the latest version, so that should be fine.
I used to only have the issue in GTA, but then it started happening in the other games I mentioned. Apart from that I don't play much else apart from World Of Tanks blitz, where it does not happen at all.
I think I'll give superposition a shot. See what happens if I run that for a while.

 

[Joppie]

It's possible that you got a faulty unit. You will need to check and see which BIOS version you're currently on for your motherboard. Does the issue crop up with certain titles or with all games? Stress test your system with Superpositon or Timespy and see if you find any hiccups?

Update:
In the last couple of hours I've been running the following benchmarks:

• Time Spy Stress Test
• Fire Strike Stress Test
• Memtest86 (1 loop)
• OCCT RAM and CPU test (both 1 hour)
• Superposition Benchmark and Stress Test (30 minutes)
• TM5 Extreme Test

They have caused no issues. None. My GPU got a little hot at times during the stress tests but that's it.
At this point I am completely lost as to why some games would cause crashes, but any advice is welcome.

This is incredibly frustrating