Question PC (Windows 10) randomly stops receiving signal from XLR microphone connected through audio-interface — what can I do?

[Re-Hash]

So, here's the problem: I've been using "M-Audio M-Track Solo" audio interface alongside "Behringer XM8500" microphone, all connected to my PC with Windows 10 installed on it (version 22H2, if that's important), and recently, seemingly at random, my PC just stops receiving any audio from my micro, despite both the micro and the audio-interface being fully functional. M-Track Solo has a light-indicator that activates signal is active, so it still shows that microphone captures the audio just right, it's just that Windows somehow stops receiving it.

Just for the record, even during those "blackouts" Windows still recognizes audio-interface and microphone (well, signal output of the audio-interface) in the device managers, so it's not like it doesn't see them at all.

At first I tried reloading the PC (which would fix this for awhile), but recently I've realised that simply reloading Windows' audio-services fixes the issue as well (though it does usually require me to reload the app that's been using the micro prior). I've had an old bat file that I've been using to reload it all on the go, which just has those four lines:

net stop audiosrv
net stop AudioEndpointBuilder
net start audiosrv
net start AudioEndpointBuilder

So I humbly ask for help and possible solutions, as this issue's been bugging me for awhile, as it hugely interfers both with my work and hobbies. Ideally I wouldn't want to re-install Windows xD

 

[Lutfij]

Welcome to the forums, newcomer!

Mic is short for microphone, not micro, just to put that out there. That being said, I'd try and uninstall and reinstall the drivers for your audio interface. After you've uninstalled it, you should manually reinstall it in an elevated command, i.e, Right click installer>Run as Administrator.

Make and model of your motherboard? BIOS version for your motherboard?

I tried reloading the PC
You mean rebooting the OS?

 

[Re-Hash]

Welcome to the forums, newcomer!

Thanks! Happy to be here)

Mic is short for microphone, not micro

Sorry, will keep that one in mind, It's just in my language we mainly shorten microphone to micro, so it's become a bit of a habit.

That being said, I'd try and uninstall and reinstall the drivers for your audio interface. After you've uninstalled it, you should manually reinstall it in an elevated command, i.e, Right click installer>Run as Administrator.

Thanks, I'll try this out and see what happens) Though, due to the random nature of this problem, it might take some time before I'm able to conclude with any certainty whether it has fixed the issue or not.

Make and model of your motherboard?

Gigabyte B450 AORUS ELITE

BIOS version for your motherboard?

• Brand: American Megatrends International LLC.
• Version: F62
• Date: 13.07.2021

You mean rebooting the OS?

Yeah, that's what I meant)