Hello! I have recently been experiencing persistent crashes, complete reboots - but only while playing games. No issues during other tasks. Temps for CPU and GPU always remain between 30-60 C.
Sometimes, this happens immediately when the game is opened - especially the more graphically intense ones. Other times, it may take 5-15 minutes for it to crash.
Does anyone have any suggestions based on the following? I'm thoroughly stumped 🙄
Current setup (Recently upgraded)
CPU: Ryzen 7 5700X
MB: Gigabyte B550M
RAM: 32 GB XPG Spectra D35
GPU: Radeon RX 6600
SSD: 2 Samsung 860 EVOs (512 and 1 TB, respectively)
PSU: CoolerMaster Masterwatt 750 (3.5 years old)
OS: Windows 11 Pro
What I have tried
Thank you for your time and help!!!
GW
Sometimes, this happens immediately when the game is opened - especially the more graphically intense ones. Other times, it may take 5-15 minutes for it to crash.
Does anyone have any suggestions based on the following? I'm thoroughly stumped 🙄
Current setup (Recently upgraded)
CPU: Ryzen 7 5700X
MB: Gigabyte B550M
RAM: 32 GB XPG Spectra D35
GPU: Radeon RX 6600
SSD: 2 Samsung 860 EVOs (512 and 1 TB, respectively)
PSU: CoolerMaster Masterwatt 750 (3.5 years old)
OS: Windows 11 Pro
What I have tried
- GPU: Uninstalled and reinstalled Radeon drivers (using their Cleanup utility each time)
- GPU: Used Eco mode in Adrenaline
- GPU: Undervolted the GPU
- GPU: Rolled back drivers (tried a set from 2 months ago, and a set from 1 year ago)
- GPU: Switched to my previous GPU (Rx 570) and tried to install drivers. Computer crashed during installation of Adrenalin. Was able to install Pro drivers. Game then crashed as usual.
- GPU: Limited the GPUs FPS to 60
- GPU: Reseated GPU
- GPU & CPU: Stress tested both of them with OCCT for 10 minutes at near 100% capacity - no crashes, interestingly
- CPU: Installed updated drivers
- RAM: Ran Windows Memory Diagnostic - no issues found.
- SSD: Ran Samsung Magician and CrystalDiskInfo and each drive is between 95-100% health.
- BIOS: Updated to newest version
- BIOS: Enabled XMP profile so that RAM operates at 3200 mHZ
- OS: Reinstalled Windows 11 (deleted all partitions and started fresh)
- PSU: Replaced the old 8 pin connector with a new one (modular PSU)
Thank you for your time and help!!!
GW
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