Question Phantom "Safely remove hardware and eject media" notification ?

Feb 17, 2025
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I bought a new prebuilt and I'm not sure if this was there since the beginning but there is always an
"eject cm01" entry in the notification tray.

I eject it and nothing happens. EDIT: The notification does disappear like something got ejected: I uninstall device and it always comes back on next boot up. Vendor ID of device is 18d1, prod ID 2d03. Searching this brings up "android open accessory - audio and ADB".

the only usb I have plugged in is mouse dongle, keyboard, and headphones. Any insight or help would be appreciated.
 
Welcome to the forums, newcomer!

I bought a new prebuilt
Please pass on the specs to your prebuilt like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

If you can't find it's specs but can provide a link to your prebuilt, please pass that along for us to take a look. Might want to also pass on a screenshot of what you see on Device Manager.

You've posted this thread in the Storage section, do you have any other USB device hooked up to the system besides your preipherals?
 
It's this one
https://www.cyberpowerpc.com/system/LUXE-4K (specs below)
with the 5090 replaced by a MSI 5080. Monitor is LG C1 television.
I received PC on 2/14/25.

1FOohDI.png

2kvxDts.png

2Ks4f4k.png

I wasn't sure where to post this, put it under storage because it's acting like I have something plugged into a USB and I can eject whatever it is. I posted this in several subreddits but got no replies.

Before ejecting:
lwh2kjl.png


After ejecting:
gy6zxhk.png

ezGchGD.png


Searching vendor and product ID from USBDeview:

zWfpKM7.png


I only have a wireless mouse dongle (ROG Harpe Ace), a Hypercloud headset, and a Cyberpower CK60 keyboard plugged into USB ports.

Thanks and let me know if any other info would help.

[Operating System: Windows 11 HomePresidents Day Featured Promotions: NoneGaming Chassis: CyberPowerPC HYTE Y60 Dual Chamber Mid-Tower Gaming Case w/ Panoramic View Tempered Glass + 2x120mm Fans (PANDA)Extra Case Fans: Default case fansCPU: Intel® Core™ Ultra 9 Processor 285K 8P + 16E 3.7GHz [Turbo 5.6GHz] 36MB Cache LGA1851CPU / Processor Cooling Fan: TRYX PANORAMA ARGB 360mm AIO Liquid CPU Cooler W/ 6.5 Inch L-shaped AMOLED 2K@60Hz Screen + ARGB Fans [White]Coolants for Liquid Cooling Fans with Reservoir Pump: NoneVideo Card: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Video Card (DLSS 4.0) (AI-Powered Graphics)Power Supply: 1300Watts - High Power 1300W 80+ GOLD ATX 3.0 Ready Full Modular w/ PCIE 12+4Pins Connector for PCIe 5.0 graphics cards - BLACKMotherboard: ASUS Z890 MAX GAMING WIFI7 ATX w/ Wi-Fi 7, 2.5 GbT LAN, (4)PCIe x16,(4)M.2, (4)SATA CECRAM / System Memory: 64GB (32GBx2) DDR5/6400MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])Primary Hard Drive: 4TB SAMSUNG 990 PRO (PCIe Gen4) NVMe 2.0 M.2 SSD - Seq R/W: Up to 7450/6900 MB/s, Rnd R/W up to 1550/22000k (Single Drive)Freebie of Solid State Drive: NoneSecondary Hard Drive: 8TB Seagate IronWolf Pro SATA-III 6.0Gb/s 256MB Cache 7200RPM HDD (Single Drive)External Storage: NoneVideo Capture Card: NoneInternal Wireless Network Card: NoneSound: HIGH DEFINITION ON-BOARD 7.1 AUDIOMonitor: NoneFreebie of Monitor: NoneCables: NoneSpeakers: NoneKeyboard: CyberPowerPC CK60 60% ANSI Full CNC Aluminum 61-Key RGB Mechanical Gaming Keyboard - White (Gateron RED Linear Switches)Keyboard Accessory: NoneMouse: ASUS ROG P713 Harpe Ace Aim Lab Edition Ultra-Lightweight Wireless Optical Gaming Mouse with ROG AimPoint - Black
 
ezGchGD.png


Searching vendor and product ID from USBDeview:

zWfpKM7.png

And you never plugged a phone into it?

Either way, just remove it and let them system rediscover it. Could be incorrect chipset drivers, corrupt drivers, who knows with a pre built. If you're having issues out of the box I would go to the extreme and reinstall Windows if not to remove any boost and other hidden crap.

Log in with a MS account which will bind the key to your account.
Create a bootable USB with Media creation, wipe the drive, reinstall Windows. Log in with MS account to reestablish license easily. If you like MS account keep it, if not create a local and remove it after.

Download drivers from the vendors site and enjoy a clean PC.
 
https://www.google.com/search?q=cm01+usb+device

Looks like it's probably your headset. Just unplug it to check. It's not an Android DEVICE, it's an accessory compatible with Android audio and ADB. The problem is the manufacturer's firmware doesn't properly identify the device's capabilities/needs as being something that doesn't need safe removal, since it has no storage.

You can modify the registry key for that device to disable the eject option.

Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB
Find the key for the device (the VID and PCI ID) and expand it. There should be 1 subkey, maybe two.
Locate the Capabilities entry.
Edit and add 128 to the value (or subtract 4 seems to be an alternate way).
Do the same for the second entry if there is one.
This may immediately remove it from the USB removal list. I'm not sure if it will change back if you unplug it and plug it back in.

The problem is this won't stick. It will be changed back on the next reboot. You need to create a startup task that runs the command that changes that key, or put the command in a batch file on your desktop to run. This is an example using the key and sub-key from an input device on my system, where the value was originally 96.

Code:
Open Task Scheduler and create new task (whatever name you want) -
· Change User or Group: set it to SYSTEM
· Configure for: chose your platform
· Triggers tab > New > Begin the task > At startup
· Actions tab > New
- Program/script: reg.exe
- Add arguments: add "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\VID_046D&PID_C52B&MI_01\9&280defdd&0&0001" /v Capabilities /t REG_DWORD /d 92 /f
 
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