Phenon II x4 is hitting 220 degrees and up. HELP please!

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NickCapolupo

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Oct 19, 2010
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I have had the computer about 3 years (my first build). All of the sudden, i started getting a blue screen that said something like "windows shut down because it detected an error" or something along those lines.. after a few minutes i could turn it back on and it was fine.. but then it started doing it back to back. I opened it up, dusted it out real good and everything and plugged it back in.. I turned it on, and was trying to think of what was happening, so i turned on the ASRock OC tuner.. (i have an ASRock motherboard). I watched the CPU temp climb from nothing, up to 220 degrees or so, and then boom, the computer turned off. no blue screen, just right off.. You could turn it on in a few minutes and it would do the same thing. Not sure what made this happen out of the blue. I dont know what the overclock thing is supposed to be set at sothat it isnt overclocking, but its like 201hz X 17 multiplyer, which i think is the norm. Runs a little over 3Ghz or whatever, like i think its supposed to. I assume its the CPU heatingup, only because of what i explained above. or does the blue screen mean soemthing else? Exactly what do i need to do? Or is all lost for me?? Please help, its tough living with no computer. Thanks in advance.
 
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reset to stock was one of the reasons for reset cmos.

high temps can be because of over voltage if something is running amok.

yes you need thermal compound if you remove the heat sink. need to clean up the old with rubbing alcohol and reapply.

also, is there another fan header ( other than one that says cpu on it )......... fan should run faster instead of waiting for spin up.
 
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sigh.. so the battery out thing means my shit is set to default, so its not the voltage then? ok. That sucks i have to order thermal paste and wait just to see if thats even it. I just dont understand why just instantly, the thermal paste i have on there would all of the sudden not work.

and what exactly do you mean another fan header? It is plugged in where the CPU fan plugs in. I have the antec 600 case, if that matters. two fans suck in ont he front, one regular fan on the back blows out, and one HUGE fan on the top blows out, too. Man.. this sucks.
 
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fan header. see the 3pin or 4pin the cpu fan is connected to?... my asrock board has 4 or 5 fan headers, 2 of them for cpu if I remember correctly.

paste does dry out. It won't hurt to try giving that a redo. but there's a good chance the cpu or the mobo might be shot. there has to be a reason it gets that hot.

you have the case side off to keep an eye on the fan?
 
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i can try switching which plug the fan is in if there is another spot, although it seems wierd you would have to. i guess ill buy some paste and see. damn it.. if its not that, how do i tell which one is shot, the CPU or the Mobo? Thats gonna suck.. Can you replace one of them without losing everyon on your computer? Or would i have to get windows and everything again? Damn it man. looks like im gonna have to read up on computers again and just replace all the guts in this thing.

As for overclocking, i just have the program that comes with the cpu on the computer. i dont have it overclocked at all.
 
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still need to work on solutions.

replacing the cpu shouldn't, and replacing the mobo with the same one or near same one shouldn't hurt. at least so far not with me. but i have seen an instance or 2 where it would say something like your hardware has changed or something like that and it would ask to re-validate. and I have also had to reinstall.

but I have never done a repair install so I don't know if that would work or not. ( after swapping mobo )

the fan header........ look for one that doesn't say cpu on it.

you should have given complete hardware list.
 
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If you do just try replacing the mobo at some point, as Swifty referenced, you have to use the same make and model mobo or run a really good chance Windows will catch it and mark your OS as invalid. If the mobo is no longer available, you can call Microsoft and plead your case to have them unlock it.

If you go with a whole new mobo/cpu, you need a new copy of Win 7 (this is all assuming you run Win 7 or XP - Win 8 allows you to move between mobos if you built it yourself).
 
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ok, give me a few minutes. ill try to see if i can gather all the specs. (ill look through newegg orders from way back).

I know i have hte AMD Phenom II x4 black edition. the 965 i think.. cant remember. also have to see which ASRock motherboard. i have 4 gigs of DDR3 Ram, Kingston if i remember right. found it.. :

1 x ASRock 770 EXTREME3 AM3 AMD 770 SATA 6Gb/s USB 3.0 ATX AMD Motherboard

1 x AMD Phenom II X4 965 Black Edition Deneb 3.4GHz Socket AM3 125W Quad-Core Processor HDZ965FBGMBOX

1 x EVGA FPB (Free Performance Boost) 768-P3-1360-TR GeForce GTX 460 (Fermi) 768MB 192-bit GDDR5 PCI Express 2.0 x16 ...

1 x Antec Six Hundred Black Computer Case

1 x OCZ Fatal1ty 550W Modular Gaming Power Supply compatible with Intel Sandybridge Core i3 i5 i7 and AMD Phenom

the ram i bought elsewhere, but im almost positive its two sticks of 2gb each DDR3 1600(<--does 1600 sound right, i almost swear i remember that number) Kingston brand.

..and I cant remember the exact hard drive i have. its 1TB. not a solid state one or anything. Does this help?





 
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Not so much. Will know more when we can get a look at your voltages and compare those against the norm. If the voltages are normal, you're back to bad cooler contact/paste and/or problems with the fan not spinning up.

Could try forcing the fan to 100% in bios, OC utility, or speedfan (e.g. >5000rpm). Another option would be get another fan for testing (cheap $5-$10) or a $35 Evo.
 
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the fan is at 100%..its at level 10 on the ASRock tuner (thats the highest it goes). I dont have access to another power supply, no. I have thought i was having issues with my power supply before, but this doesnt seem to line up with the current issue, but then again what do i know really.. how would it cause my CPU to be overheating?

I can check and see if cool n quiet is enabled, but it shouldnt be, as i never enable those, and always have all fans set to high. I guess i could try another fan, but this one has worked fine. i would think it would slowly degrade over time, not go from regular temperatures to all of the sudden it sky rockets to 220 at the rate of about a degree every 4 seconds. so tonight so far i have these options in mind..

*plug the fan into a different spot other than CPU fan spot
*take a picture of my voltages
*start computer and go to bios menu to ensure cool n quiet is off
*then double check to make sure the heatsink is touching properly. (what am i allowed to open up when it comes to that without replacing the thermal paste? I will order some when i can, but i want to try everything else in the mean time. Do i pop the fan off the heatsink first? SHould i not unclamp that black clamp thing, because thats where the connection is made with the paste? Sorry its kinda of foggy in my head, as its been so long).

After all this, if we cant figure it out with my voltages.. i guess ill get the thermal paste and replace that. after that, ill be asking how to decide which part is broken and start replacing shit i guess.

Does this sound like everything i need to do tonight? Anything else i need to add? Ill print off this thread and see what i come up with tonight again.
 
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un-clamp the heat sink ( you mentioned something about a black plastic lever? that's the one.

do not pry up on the heat sink right away. after hold down clamps are removed, slightly rotate the heat sink left and right a little to "break the bond" with the cpu. If you're not careful you can pull the cpu.

leave cpu alone. just clean off top and then clean the bottom of the heat sink.

but here we are again with the all of a sudden spiking temps.......... (heat)......... power circuitry problem with the
board or power supply. ???

can't even find a review on that board anymore ( user review) could have been junk ..?? but also buying cheap ( big enough" ) power supplies can do damage.
 
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i ahve an almost identical build to you. i have phenom 955be and asrock 970 extreme4. are you using the stock hsf that came with the cpu? the fins there are pretty close to each other and might be causing the issue. for 3 yrs and still using the stock paste that came with the hsf. that might have caused the problem.
im not sure if your mobo has the "RESET CMOS" button at the back (near the kybd/mse ports) if you have that just like mine, you can try to reset your CMOS there. if resetting cmos doesn't help. I suggest you get a hyper212evo rather than buying a thermal paste w/c wont guarantee a fix.
 
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Pretty sure if that CPU is really hitting 220deg or 104C it would be dead.
Is the heat sink burning you when you touch it?
The temp sensor may have just gone bad.

AMD Phenom II X4 965 Processor Technical Specifications:
Process Technology: 45-nanometer DSL SOI (silicon-on-insulator) technology
Approximate Transistor count: ~ 758 million (45nm)
Approximate Die Size: 258 mm (45nm)
Max Temp: 62 Celsius
Nominal Voltage: 0.875 - 1.4 Volts
Max TDP: 125 Watts
 
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hmm. yeah, im using the stock heat sink fan, as i figured it would work since i dont overclock. i was wondering if it was just reading the temp wrong, too. wonder why it would start now. It smelled as though it was a little warm in there after i turned it off and opened it up.. i was kinda scared to touch it right away because it said 220 degrees. lol :) but yeah, it just climbs at a rate of about 1 degree every four or five seconds till it gets over 200 and then shortly after... boop.. power down time. it started at first with going to the blue screen i stated way above, but now it just turns off. It happens even if you dont let windows boot up. i was going through some sort of testing for issues thing because of it turning off wrong, and before it could finish, it was back off again. What o i do if a temp sensor has gone bad? How can i tell if thats it? I really wish i could figure out how to isolate the problem without buying part after part after part. I dont want to unclamp the heatsink yet, because i dont have thermal paste yet.. as for reseting cmos.. i assume i did that, because i tried the idea of pulling out the battery, i even left it out for like 15 minutes..
 
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220 is F. I cant remember what it was for C. its very high. Alright, well Im gonna tinker with it more, when i get home and take pics of the voltage and stuff, but in the meantime im loading up my newegg shopping cart (sucks, i wont have spare cash for a few weeks though).. I figure ill start with a new heatsink and fan.. So would this one work okay?

COOLER MASTER Hyper 212 Plus RR-B10-212P-G1 "Heatpipe Direct Contact" Long Life Sleeve 120mm CPU Cooler

Its like 30 bucks.. will i still need thermal paste, or should i be gtg when i buy this?

If that dont work, Ill get a new PSU next.. (probably need a better one, anyhow). Is this one good?

CORSAIR Builder Series CX600 600W ATX12V v2.3 80 PLUS BRONZE Certified Active PFC Power Supply looks like its about $60..



I dont know.. after that, its going to be a big investment of rebuilding hte whole damn computer.. I assume my case is good for a while. and my graphics card should be fine, too. :pt1cable: computer problems suck

 
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[/quotemsg]
COOLER MASTER Hyper 212 Plus RR-B10-212P-G1 "Heatpipe Direct Contact" Long Life Sleeve 120mm CPU Cooler

Its like 30 bucks.. will i still need thermal paste, or should i be gtg when i buy this?

If that dont work, Ill get a new PSU next.. (probably need a better one, anyhow). Is this one good?

CORSAIR Builder Series CX600 600W ATX12V v2.3 80 PLUS BRONZE Certified Active PFC Power Supply looks like its about $60..


[/quotemsg]

yes it would come with its own thermal paste, its a good buy. your PSU choice is great as well.

i hope getting the 212+ will fix the problem. crossing my fingers*
 
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COOLER MASTER Hyper 212 Plus RR-B10-212P-G1 "Heatpipe Direct Contact" Long Life Sleeve 120mm CPU Cooler

Its like 30 bucks.. will i still need thermal paste, or should i be gtg when i buy this?

If that dont work, Ill get a new PSU next.. (probably need a better one, anyhow). Is this one good?

CORSAIR Builder Series CX600 600W ATX12V v2.3 80 PLUS BRONZE Certified Active PFC Power Supply looks like its about $60..


[/quotemsg]

yes it would come with its own thermal paste, its a good buy. your PSU choice is great as well.

i hope getting the 212+ will fix the problem. crossing my fingers*[/quotemsg]

hahahaha. i feel like a jackass. so i duested the hell out of this thing... however, my sorry-ass didnt pop the fan off the heat sink, i just used the duster and blew the heck out of it.. then i hit it with a clothe and my finger.. well, just now, i realized it pops off pretty easy, and i see what the guy who said he has almost the same rig as me was saying.. the fan blades are REALLY close to the heatsink.. when i popped it off, there was a chunk of dust exactly the shape of the blades that they had to be rubbing up right against.. LOL, im an idiot. the RPMs went up from 3200 to 3450 RPMs . im sitting idle at 93 degrees. much better than 220 😉 UPDATE: POSSIBLE NEW ISSUE!!! the temps on the ASRock OC Tuner seem to be pretty accurate along with the temps in the "SpeedFan 4.40" program.. now everything seems to be at a decent temp, excpt the GPU says its at 53 degrees celcius. it has the flame icon issue next to it like its runnning hot.. the OC tuner doesnt have a temp gauge for the GPU though.. this speedfan program also has a gauge for AUX, and its at 110 celcius (i assume this is a fan hookup or something that im just not using)., but im a little worried about the GPU temp now.. I hit it with the duster.. do you actually open the GPU up and dust it out? Sounds kinda unsafe.. or is maybe this program just not taking the GPU temp in the right place or something like that?

I appreciate all the help and really feel like an idiot right now, lol! hey, at least i didnt go spending extra cash just yet. Let me know on the GPU temp thing if you dont mind helping a dummy still
 
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i guess the GPU does sit right over the PSU where its blowing the hot air right at the GPU.. could that just be it and its fine? I have noticed, the little flame icon has been next to the GPU thing for a long long time. Never really noticed an issue though
 
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