Platform error

danielsuperchef

Distinguished
Jun 11, 2008
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0
18,530
hi,

i was having trouble installing anti virus programs, i tried avast free and bt netprotect without luck, so after an hour on the phone bt helpline told me it was a 'platform error' and to contact a computer repair firm.
any ideas on what they meant by 'platform error' and how to fix it?

thanks in advance
 

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