[SOLVED] Please assist me as I experience BSOD once per day.

[saaswarrior]

Hey guys,

I bought an i5 12th Gen PC 15 days ago. I get BSOD every morning when I boot up my computer for the first time, and the strange thing is that the computer works perfectly the rest of the day. Receiving various types of BSODs-

1. Memory Management (most of the time)
2. System service exception
3. Bad\_pool\_caller

System configuration

• Processor- i5 12th 12600k
• RAM- Corsair Vengeance LPX 8GB (2x8GB) DDR4 3200MHZ
• HDD- 970 EVO Plus NVMe M.2 SSD 500GB
• Motherboard- Gigabyte B660 DS3H

I tried-

• Windows 10 with all updates
• Windows 11 with updates
• Reinstalled windows 10 and 11
• Updated drivers all
• XMP profile on and off
• RAM switched in slots
• BIOS updated

 

[Ralston18]

My thought is that there is something loose.

Just loose enough to where the initial boot BSOD's but after warming up what every is loose heats up, expands, and makes a tighter connection.

Power down, unplug, open the case.

Verify by sight and feel that all cards, connectors, RAM, jumpers, and case connections are fully and firmly in place.

That said, what PSU is installed: make, model, wattage?

Look in Reliability History and Event Viewer. Do you see any error codes, warnings, or even informational events being logged just before or at the time of the BSODs?

 

[Colif]

Try tuning this off and see if it stops the bsod= https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

if it does, it means cause is a driver. What old things are you using? Wifi adapter? anything plugged in?

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. Open Windows File Explore
   
2. Navigate to C:\Windows\Minidump
   
3. Copy the mini-dump files out onto your Desktop
   
4. Do not use Winzip, use the built in facility in Windows
   
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
   
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
   
7. Then post a link here to the zip file, so we can take a look for you . . .
   

 

[PsychoPsyops]

If all else fails, do an in-place resinstall.

Download Windows 10

 

[Colif]

inplace reinstall won't fix driver errors. It just replaces windows.

Memory management more likely a driver or hardware.
System service exception is not so easy to define
Bad Pool caller is a driver error.

 

[saaswarrior]

@Colif @Ralston18 @PsychoPsyops

Hey guys, thanks for your help.

So I tried all methods above and finally, it is now booting normally with no BSOD for 4 days. First I check all loose connections on the motherboard and Install windows 10 again as @PsychoPsyops said.

But still facing 1 time BSOD during work and I think it is because of the graphics driver. When I updated the driver via windows update the motherboard manufacturer notify for the update and when I updated it windows ask for the update again. Do you have any solution for this?

Thanks again guys.

 

[Colif]

did you set PC up to collect the results of crashes? If so, I can look and seee if it is the GPU driver.

When I updated the driver via windows update the motherboard manufacturer notify for the update and when I updated it windows ask for the update again. Do you have any solution for this?

Do you mean the driver keeps showing up again even though its installed?
you can stop it - https://www.tomshardware.com/news/how-to-stop-automatic-driver-updates-windows

 

[Sokoban]

Have you tested your RAM with a software like Memtest86+ ?

 

[saaswarrior]

Sorry again guys, but now getting this error ---😢

Now I am getting Kernel power error 41 daily ( 1 time a day) ( I have checked reliable history and event viewer)

I tried every method available on the internet. This error occurs only once per day, and the rest of the time the computer functions normally. I need help
Tried these steps already-

1. Updating the driver
2. Windows fresh installation
3. Windows 10 and 11 both tried
4. Windows update
5. Ram swap and used only 1 ram also
6. All power cables checked
7. hard disk checked
8. Memtest passed
9. CMOS CLEARED
10. vcore voltage checked
11. BIOS updated
12. BIOS default setting
13. Power plans settings

My PC configuration-

1. Processor- i5 12600k 3.70 GHz
2. RAM- Corsair Vengeance LPX 16GB (2x16GB) DDR4 3200MHZ
3. HDD- SAMSUNG 970 EVO Plus NVMe ® M.2 SSD 500GB
4. Powersupply- Corsair CV650
5. Motherboard- Gigabyte b660m ds3h ax ddr4

Kindly help guys, Thanks


Screeshot- https://u.pcloud.link/publink/show?code=XZ6da2VZapgnE0zXF8y5sB9MvHD6hmkqksEy

 

[Colif]

restarts once a day without any BSOD isn't a windows error
41 (63) is an unexpected restart
Windows doesn't know why unless you also getting a BSOD at same time.

Do you have to be doing anything specific to get restart? Is it during games or just at idle or just at startup?

Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it

try running thing on CPU - https://www.intel.com/content/www/us/en/download/15951/19792/intel-processor-diagnostic-tool.html?

try running diagnostics on SSD - https://semiconductor.samsung.com/consumer-storage/support/tools/ but I feel if it were drive, you would notice more.
Are you using the Samsung NVMe drivers?

 

[saaswarrior]

Colif Sokoban PsychoPsyops Ralston18 I appreciate you, everyone. I finally identified the main culprit. Bad RAM was the real reason. Actually, the RAM had manufacturing defects, however, it passed the Memtest86 test but still, it was not working properly. After all, everything is working now. Thanks to all of you again, you gave me very useful information. 🙏